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House Hansard - 65

44th Parl. 1st Sess.
May 5, 2022 10:00AM
Context: House Hansard - 65 - May/5/22
Hon. Karina Gould (Minister of Families, Children and Social Development, Lib.)
  • May/5/22 3:03:39 p.m.
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Mr. Speaker, as I said before in the House, there is unprecedented demand when it comes to accessing passports. We have put a number of initiatives in place to help deal with this. We have a simplified process to replace expired passports. We have opened more client counters in passport offices. We have operated extended hours and used overtime in passport offices and processing and call centres. We have created three additional application processing centres, expanded passport intake in 303 Service Canada centres, hired 500 additional staff, continue to hire and train more and opened 12 offices over the weekend in the busiest centres around the country. We will continue to work really hard to ensure we are serving Canadians.
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