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Decentralized Democracy

House Hansard - 124

44th Parl. 1st Sess.
November 3, 2022 10:00AM
Context: House Hansard - 124 - Nov/3/22
Ms. Kristina Michaud
  • Nov/3/22 3:48:41 p.m.
  • Watch
  • Re: Bill C-20 
Madam Speaker, I appreciate that. I was saying that it is rather surprising that the CBSA is the only public safety agency in Canada that does not have a body that gives citizens recourse against an organization that can sometimes abuse its authority. That is unfortunate. My goal here is not to put CBSA officers on trial, but the fact is that, as in many organizations, sometimes abuse happens. The people who experience that abuse need a space to speak out against it and to have the results of the investigations reviewed if the results are unsatisfactory. At the same time, we all know that allowing an organization to investigate itself never produces great results. Therefore, it is very important to have an external oversight body. The fact that complaints are currently handled internally means that if a complainant is not satisfied with the outcome of an investigation, there is nowhere for them to turn to have those findings reviewed. This has been the case since the CBSA was created. Also, when complaints are dealt with internally, access to information requests must be made to obtain more details. We know what happens with access to information requests. As my colleague from Trois-Rivières said, the government is so transparent that we can see right through the pages it provides. He was referring to the 225 blank pages sent by Health Canada in response to an access to information request. I was talking about Justice O'Connor earlier, but the Privacy Commissioner of Canada also found major deficiencies in January 2020, particularly when it comes to searches of travellers' electronic devices. I am pleased that the government finally introduced Bill C‑20, and it can count on the Bloc Québécois's support for the bill to be studied quickly. I want to emphasize the importance of hearing from the different groups concerned, groups such as the Customs and Immigration Union, whose president has already expressed some reservations about the bill. Obviously we know that the CBSA is dealing with a major staff shortage. According to the president, this may contribute to causing delays and creating tension between officers and travellers. The government needs to ensure that customs officers have enough resources to do their job properly. There is no excuse for abuse, I just want that to be clear, but I also want to ensure that the border officers' union is involved in the process leading up to the passage of this bill.
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