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House Hansard - 132

44th Parl. 1st Sess.
November 22, 2022 10:00AM
  • Nov/22/22 4:47:41 p.m.
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  • Re: Bill C-20 
Madam Speaker, as I stated in my speech today, this bill has indeed died on the Order Paper twice now, and we do not want that to ever happen again. This bill has been debated over and over. It was also modified on those two occasions to fit more current studies being done at various committees and to fit things that we review and decide on collectively as priorities. Why is this important now? It is because time is of the essence on the bill. I do believe, as it has died twice on the Order Paper, that it is important to act expeditiously. I do not suspect there is an election on the horizon, but at the same time, the House has important work to do, and this is one of the opportunities we all have to come together and collectively make some progress happen before the holiday break.
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  • Nov/22/22 4:48:37 p.m.
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  • Re: Bill C-20 
Madam Speaker, I thank my colleague for his speech. It was clear and precise. My colleague alluded to the fact that we have been wanting to do this for seven years. I would like to remind him that this was deferred in 2019 or in 2020, it does not matter. In 2004, in other words, 18 years ago, Justice O'Connor recommended creating this type of process. That being said, I will just pick up on the question from the NDP member. I have absolutely no clue what kind of an investment this represents. Are we talking about millions of dollars? My colleague proposes relying on immigration to fill the positions; that would be about 10 to 50 positions. What would enacting the bill mean, both financially and in terms of human resources?
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  • Nov/22/22 4:49:22 p.m.
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  • Re: Bill C-20 
Madam Speaker, I thank my colleague for his question and his attention to this very important bill. I do not have the funding details associated with this bill right now. It is not yet entirely clear. I believe that every member in the House understands that this bill is very important. It is not a question of funding or money, it is a question of addressing systemic racism and dealing with the other concerns of our constituents.
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  • Nov/22/22 4:50:24 p.m.
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  • Re: Bill C-20 
Mr. Speaker, today I rise to speak to Bill C-20, an act establishing the Public Complaints and Review Commission and amending certain acts and statutory instruments. I would like to begin by saying that the Bloc Québécois supports this bill at second reading. This bill would give citizens recourse against the Canada Border Services Agency, or CBSA, which can, on occasion, abuse its authority. There is currently an independent oversight mechanism in place, but its mandate covers only matters of national security, so it needs to be expanded. Citizens who wish to file a complaint must do so directly to the CBSA, but the information is not public and, because the mechanism is internal, it is not totally neutral and objective. As a result, there is no external review body to deal with public complaints against the CBSA, and that is what this bill seeks to correct. The Bloc Québécois supports Bill C‑20 at second reading because we believe that an independent complaint process is both necessary and good for the public. As my colleague from Rivière-des-Mille-Îles said, it was in 2004, 18 years ago, that Justice O'Connor recommended that an independent process be put in place to handle public complaints against the CBSA. For example, in early January 2020, the Privacy Commissioner of Canada found significant flaws concerning searches of travellers' electronic devices, which demonstrated the importance of having an independent body to review complaints. The bill must be referred to a committee quickly so that it can be studied and the concerns of different groups, including unions, can be heard. I will come back to this later to explain what this will change, and I will speak about the perspective of unions and victims. First, this bill seeks to amend the Royal Canadian Mounted Police Act and the Canada Border Services Agency Act to change the complaints process for citizens and provide the opportunity for travellers to file complaints against CBSA officers. This bill is similar to Bill C‑3, which was introduced in the 43rd Parliament, and Bill C‑98, which was introduced in the 42nd Parliament. Both died on the Order Paper for the sole reason that they were never a priority for the government. All parties supported Bill C-98, but we never voted on Bill C‑3. We are wondering if this bill will now be a priority. Bill C‑20 contains a number of things. It replaces the Civilian Review and Complaints Commission for the Royal Canadian Mounted Police with a new body called the public complaints and review commission, or PCRC. This new body will be mandated to review and investigate complaints concerning the conduct and level of service of RCMP and Canada Border Services Agency, or CBSA, personnel. It will also conduct reviews of specified activities of the RCMP and the CBSA. The bill authorizes the chairperson of the PCRC to recommend the initiation of disciplinary processes or the imposition of disciplinary measures in relation to individuals who have been the subject of complaints. It amends the Canada Border Services Agency Act to provide for the investigation of serious incidents involving officers and employees of the CBSA. The most important point of this bill is that it enables this new body to review the CBSA's activities and to investigate public complaints involving both officers and employees. Under Bill C-20, the public complaints and review commission can receive complaints from the public about the RCMP or the CBSA, but the complaints will generally be sent directly to the RCMP and the CBSA first for an initial investigation. If the complainant is not satisfied with the investigation of the RCMP or the CBSA, then they can ask the PCRC to look into it. Basically, here is what that means. In such a case, the PCRC could present its findings and make recommendations. The RCMP or the CBSA would have to respond in writing to the PCRC reports by the deadlines set out in the acts and regulations. An external mechanism will therefore be put in place. What is more, complaints related to the Canadian Human Rights Commission, the Office of the Commissioner of Official Languages or the Office of the Privacy Commissioner of Canada will not be dealt with by the PCRC. However, the PCRC will forward any such complaints to the appropriate organizations. The PCRC will be made up of civilians who are not former members of the RCMP or the CBSA. This is an independent external process. Another thing about this bill is that the response timelines for the RCMP will be codified, because many felt that the RCMP responded too slowly to the reports of the Civilian Review and Complaints Commission for the Royal Canadian Mounted Police, or CRCC. The bill will therefore replace the CRCC with the PCRC and a deadline will be imposed. The bill also requires the commissioner of the RCMP and the president of the CBSA to submit an annual report to the Minister of Public Safety outlining what the organizations have done during the year to address the PCRC's recommendations. The minister will be required to share the report with the House of Commons and the Senate within 15 days. There will also be a more targeted collection of information to determine whether racism against certain groups is an issue. It will be documented. The bill also calls for a public education and information campaign to inform travellers of their rights. The PCRC will be responsible for tracking serious incidents—such as a death, serious injury or violation of laws—and making them public. It may send an observer to ensure that CBSA and RCMP investigations are conducted impartially. The PCRC may review, on its own initiative or at the request of the Minister of Public Safety, any RCMP and CBSA activity that is not related to national security. The reports would include findings or recommendations on RCMP and CBSA compliance with legislation and directives, and the adequacy, appropriateness, sufficiency or clarity of RCMP and CBSA policies, procedures and guidelines. One difference from Bill C-3, which was a similar bill introduced in the 43rd Parliament, is that the PCRC will be established by a specific piece of legislation, whereas in the previous version, it was established by amendments to existing laws. The PCRC will not be able to compel the CBSA and the RCMP to take disciplinary action, but both agencies will be required to report to the minister to justify their response to the recommendations, and these reports will be made public 15 days after the minister receives them. The bill aims to create an independent process for reviewing complaints and the work of the Canada Border Services Agency. This new entity, the public complaints and review commission, will also replace the Civilian Review and Complaints Commission for the Royal Canadian Mounted Police. This new commission, the PCRC, will deal with both the RCMP and the CBSA. The new entity created by Bill C-20 will make it possible to file complaints directly with the CBSA and directly with the PCRC, depending on the complainant's preference. The complainant decides. If an individual is not satisfied with the response they get from the CBSA or the RCMP, they can ask the PCRC to review a complaint that has already been filed. The process is nevertheless long and complicated. There is a good chance that most individuals will give up before the end of the process. For example, if an officer makes a sexist or racist comment towards a traveller, filing a complaint with the CBSA, waiting for a response and then sending the complaint to the PCRC could be more complicated and demanding for most travellers than just ignoring the comment, which is quite sad. The committee will have to examine whether the process proposed by Bill C‑20 is adequate or if it should be revised. Creating this new external body is necessary, according to Mary Foster, from Solidarity Across Borders. In 2019, she said that “making a complaint to the CBSA about the CBSA doesn't really lead anywhere”. Having the option of challenging the findings of an investigation is therefore essential to maintaining public trust. All parties supported Bill C‑98 in the 42nd Parliament, but, as I said earlier, a vote was never held on Bill C‑3. Now we are once again discussing a bill that is good for the public because the existing system does not include an adequate complaint mechanism for people. Civil liberties groups have long called for the creation of an independent complaint-handling body like the one for the police. For example, under the Access to Information Act, the Canadian Press obtained a list of complaints that travellers submitted directly to the CBSA. According to the documents, in 2017-18, nearly 900 complaints were filed, about 100 of which were deemed founded, including cases of travellers being on the receiving end of border officers' racist or rude comments. Complaints against the CBSA are currently handled internally, with little transparency. That is the problem Bill C‑20 may fix. Second, from the union's perspective, the Customs and Immigration Union's national president, Mark Weber, is concerned that Bill C‑20 could put more pressure on the labour-management relationship, which the union says is already strained. We have to keep that in mind. He says that officers are placed on leave without pay, sometimes for a year or more, pending the outcome of investigations. He also notes that customs officers frequently work overtime and can be exhausted, which does not help. We need to ensure that customs officers have adequate resources, which the Bloc Québécois often asks for, considering the government's lack of interest in our borders. We have been asking for this frequently and for a long time. The Bloc Québécois would like the union to be involved in the process that leads to passing Bill C‑20, particularly in committee. The staffing shortage at the CBSA is a well-known problem. This is causing delays and tension between officers and travellers. The government will also have to address this problem. The CBSA has a great deal of power, including the power to detain and search Canadians and to deport people. It is therefore incomprehensible that the CBSA still has no external investigation mechanism. In its legislative summary, the Library of Parliament cites the case of Maher Arar, a Syrian-Canadian citizen who was arrested during a layover in New York on his way home to Canada. In 2004, a commission of inquiry into the Arar case led by Justice Dennis O'Connor suggested creating a new civilian agency to oversee the activities of both the RCMP and the CBSA, as I said earlier. In other words, 18 years later, the CBSA still does not have one. Only the RCMP has this external oversight mechanism. However, the National Security and Intelligence Review Agency is already responsible for overseeing national security activities, and only national security activities. I want to make it clear that the Bloc Québécois is not putting the blame on CBSA or RCMP officers as a whole, nor is it putting the CBSA on trial. Rather, we feel the government is responsible for the lack of oversight over the CBSA and the lack of transparency, which is inappropriate for such an important agency. We think the Liberals and the Conservatives should be held to account for tolerating all this for so long. As I said—
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  • Nov/22/22 5:01:43 p.m.
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I am sorry to interrupt the hon. member, but I absolutely have to make an announcement before five o'clock. It is my duty pursuant to Standing Order 38 to inform the House that the questions to be raised tonight at the time of adjournment are as follows: the hon. member for Sherwood Park—Fort Saskatchewan, Foreign Affairs; the hon. member for Lanark—Frontenac—Kingston, Public Safety; the hon. member for Spadina—Fort York, Cannabis. The hon. member for Shefford may continue.
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  • Nov/22/22 5:02:13 p.m.
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  • Re: Bill C-20 
Madam Speaker, I understand that that is part of the work of Parliament, and I will pick up where I left off. I repeat that the lack of resources allocated to the agencies does not help. Some customs officers might be exhausted, which can lead to tenser situations with certain travellers. A recent CBC article talked about how the number of complaints against CBSA officers has been growing over the past two years and about how a new complaints commission is in the works. Bill C-20 will replace the oversight body that deals with public complaints against the RCMP with a civilian review and complaints commission that will handle complaints against the RCMP and the CBSA. If Bill C‑20 is passed, the new civilian review and complaints commission will be able to look into any CBSA activities that are not related to national security, either on its own initiative or at the request of the minister. Mr. Weber, the union president, said that he would like the new organization to deal with managerial misconduct as well. That is important to note. He also mentioned that if a complaint points to a systemic issue, the commission should tackle that issue rather than focusing on the one person the traveller interacted with. He stated that CBSA officers are often stuck working mandatory overtime and process hundreds of people a day. The number of misconduct investigations of border officers grew last year, despite a dramatic reduction in international travel due to the pandemic. The misconduct primarily involved granting permits or disrespecting travellers, to name just a couple of examples. The Canada Border Services Agency reported 215 founded investigations of its officers last year, compared to 171 in 2019. We can see that there was an increase. However, that increase came after border restrictions were put in place to control the pandemic. The number of trips into and out of Canada dropped significantly, yet the number of complaints increased. Last year, the total number of recorded trips in and out of the country by air and land was just over 25 million, a far cry from the nearly 94 million trips logged in 2019. The agency noted, however, that not all of the misconduct cases involved travel. The case numbers vary year by year, and it is important to note that not all misconduct is connected to public complaints or international travel, according to CBSA spokesperson Rebecca Purdy. Jean-Pierre Fortin, former national president of the Customs and Immigration Union, also pointed out that some ports of entry still had high amounts of traffic over the past year. Third, looking at it from the complainants' perspective, the 200 or so investigations conducted last year resulted in 170 officers being reprimanded, largely with temporary suspensions. Just eight CBSA officers have been fired since 2018, according to an access to information request obtained by CBC News. One officer was let go for interfering in the immigration process. The internal investigation revealed that he had tried to help an immigration lawyer by illegally removing material from a client's file that would have raised questions and issuing a temporary residence permit. Other officers have been let go for belittling clients, making inappropriate comments towards co-workers, abusing their authority and sharing private CBSA information. The border agency, which employs about 14,000 people, said discipline is managed on a case-by-case basis and is based on the severity of the allegations coupled with mitigating and aggravating factors. The CBSA's statements have done very little to convince Janet Dench of the Canadian Council for Refugees. She believes that there is a need for independent oversight and that there are probably more cases of abuse that we are not currently aware of. This is just the tip of the iceberg, if you will. Ms. Dench is pushing for outside, independent oversight of the CBSA, which is the only public safety agency in Canada without an independent oversight body. She calls the current set-up ineffective. A bill that would have expanded the mandate of the civilian body that handles public complaints about the RCMP to also cover the CBSA failed to clear the Senate before the end of the last parliamentary session. The federal government has yet to reintroduce the bill, but the CBSA said that, so far this year, it has opened 41 founded investigations, resulting in three terminations. Documents obtained by CBC through an access to information request showed that, over a two-year period from January 2016 to mid-2018, the CBSA received 1,200 complaints about its own employees, including potential cases of harassment and misconduct. The number of complaints deemed founded was not disclosed, nor was information provided about measures taken to resolve the founded complaints, which included 59 allegations of harassment, 38 allegations of criminal association and five allegations of sexual assault. As the status of women critic, this really concerns me. A woman deported to Guatemala alleged that CBSA officers seriously injured her by pushing her to the ground and kneeling on her back. The CBSA did not confirm whether its agents used force to arrest the woman in this specific case. Data provided to The Canadian Press through the Access to Information Act show that between 2017 and 2018, 105 cases of complaints of officer misconduct were deemed founded, representing about 12% of the 875 misconduct complaints filed in that time. The International Civil Liberties Monitoring Group says the definition of “founded” is far too vague to help lead to changes within the agency's culture or for the public to be properly informed and that the limited information shows cause for concern, particularly the allegations of racism and name-calling. According to one of the reports, a female traveller said that a CBSA officer was rude and yelled at her until she passed out. The officers reported that she was found to be in medical distress and received appropriate care. According to the findings of the investigation, the officer did not play a role in the traveller's medical distress. Other travellers filed complaints because interpretation services were not available and they were denied an interpreter. The government is using the example of a Privacy Commissioner report to illustrate why Bill C‑20 is necessary. In conclusion, all of these stories are very familiar to me, since I worked for a member of Parliament from a riding on the border. I took a lot of interest in the fact that governments, both Liberal and Conservative, have cut back on investing in border crossings over the years, creating resource shortages and placing a tremendous amount of additional pressure on staff. When I was working for that member of Parliament, the issue was hours of operation and staffing reductions. I would like to say one last thing. There needs to be a neutral space to independently analyze the complaints and abuses that could occur in the two agencies affected by the bill we are talking about today. We must also keep in mind that this agency and these officers need to see money being reinvested. We should be concerned about the workers who give their time to this very important agency. We need to restore public confidence because everyone will benefit.
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  • Nov/22/22 5:09:17 p.m.
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  • Re: Bill C-20 
Madam Speaker, I have made reference to this before, how great it is to see that the Bloc and, in fact, all members who have spoken to the legislation thus far are going to be supporting it. That is great. It includes members from all political entities in the House. I guess what I would ask is related to the importance of establishing and reinforcing public confidence. When I think of the commission that is being created here to deal with both the Canada border control and the RCMP, its independence and the ability of the chairperson to be able to come up with a disposition in situations where it is warranted, where inappropriate behaviour, for example, has taken place, I see that as a very strong thing, because it reinforces public confidence in the system. I am wondering if the member could provide her thoughts with regard to how important it is to have a public that is confident in the system itself.
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  • Nov/22/22 5:10:19 p.m.
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  • Re: Bill C-20 
Madam Speaker, I thank my colleague from Winnipeg North for his question, which is central to the concerns that resulted in this bill. Unfortunately, since the start of my mandate, I have too often worked on files concerning the issue of independent investigation, as in the case of the Canadian Armed Forces. Reports and studies have shown for many years that there needs to be an independent process so that investigations of allegations of assault can be conducted outside of the armed forces, in a neutral space. I have also had the opportunity to stand in for my colleague from Avignon—La Mitis—Matane—Matapédia on the Standing Committee on Public Safety and National Security, where I saw the same thing. When I was there, we were studying cases of abuse in the RCMP, and we asked that investigations be conducted independently so that the public would once again trust the RCMP. That is also what athletes are currently asking for, in particular the gymnasts who came to testify yesterday at the Standing Committee on the Status of Women. They want an independent and neutral space where victims can report assaults with the utmost confidence. These are very delicate issues that can leave victims highly vulnerable. It is not easy to call out this type of situation. The victims must have full confidence in the system. This is really a crucial issue, and it is at the heart of the bill.
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  • Nov/22/22 5:11:45 p.m.
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  • Re: Bill C-20 
Madam Speaker, this was a Liberal promise back in 2015. The Conservatives are for this bill, which is being processed through right now. It has been before the House twice already. It has died both times. I am wondering if you are optimistic and hopeful that this time, we are going to get this through successfully—
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  • Nov/22/22 5:12:07 p.m.
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I will remind the hon. member that he speaks through the Chair.
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  • Nov/22/22 5:12:16 p.m.
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  • Re: Bill C-20 
Madam Speaker, are you optimistic that it is going to get through this time and become the good bill that it is needed to be? Some hon. members: Oh, oh! Mr. Doug Shipley: The Conservatives will be supporting this. We will be reviewing it at the committee, which I sit on. I am looking forward to that. Maybe we could hear a few words about that.
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  • Nov/22/22 5:12:33 p.m.
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  • Re: Bill C-20 
Madam Speaker, judging from your magnificent smile, I have every reason to believe you are optimistic this bill will pass. Your body language suggests complete confidence. I thank my colleague for his question. I certainly hope so, given the many studies that have come out. As I said earlier, we have had reports for such a long time, be it for the Canadian Armed Forces or the RCMP. Even for Canadian Heritage and Sport Canada, we are awaiting studies. In 2022, now that we have seen far too many cases in various federal agencies, I hope we have reached that point. It is not just my hope, it is my belief that we are at that point. It is important to take concrete steps to bring about the cultural shifts we need to see. I hope I have shared Madam Speaker's optimism that this bill will pass and become law.
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  • Nov/22/22 5:13:42 p.m.
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  • Re: Bill C-20 
Madam Speaker, I, too, welcome the progress of this bill, even though it is at a snail's pace. Having a review commission with CBSA would allow us to examine some of its questionable practices, one of which I want to ask the member for Shefford about today. CBSA routinely places refugees and migrants in detention, most often in provincial jails. That is often several thousand people a year. Four provinces, B.C., Alberta, Manitoba and Nova Scotia, have cancelled their contracts for placing people in detention. Quebec has not. Does the member for Shefford support CBSA's policy of routinely placing migrants and refugees in provincial corrections facilities in Quebec?
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  • Nov/22/22 5:14:27 p.m.
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  • Re: Bill C-20 
Madam Speaker, I thank my colleague for his question, but I am going to split it into two and try to answer both parts quickly. First, on the question of time, I realize that I did not answer sufficiently in my previous response. We can only denounce the fact that this bill is still not in place and that there have been delays in getting this common-sense bill passed. The Liberals, like the Conservatives, have been slow and have decreased investments so much in border crossings and services that we have ended up in a situation where staff are overworked, tired and exhausted, which does not help matters. I really want to emphasize those two aspects. On the other point, one thing is certain. Migrants must be treated with dignity. I would like to emphasize once again the issue of the safe third country agreement. What should be at the heart of everything related to refugees is that behind the number of refugees arriving at our borders, there are people, there are faces. They are human beings who absolutely must be treated with dignity. Unfortunately, this is not happening under that agreement.
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  • Nov/22/22 5:15:37 p.m.
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  • Re: Bill C-20 
Madam Speaker, I congratulate my colleague from Shefford on yet another brilliant speech. We gladly welcome the creation of the PCRC. Let me share an anecdote. I have an old friend who is a Canadian citizen, but is originally from Martinique. She has family there and often flies there and back. Nine times out of 10, she is taken aside at customs and she or her luggage is searched. She told me that it made no sense and that it was about racism, that it made no sense for her to be selected. She does not look like a criminal or a trafficker in any way, but nine times out of 10, she is searched at customs. In my entire life, I have had to open my suitcases only once. I hope that I am not drawing attention to myself. I talked about this with an employee at the Canada Border Services Agency, and he said that my friend was just unlucky. My question for my colleague from Shefford is this: At the same time that the PCRC is being created, should we not also be asking the Canada Border Services Agency to do some soul-searching? Should the CBSA not be doing some work on training its employees on the reality of racism?
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  • Nov/22/22 5:17:11 p.m.
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  • Re: Bill C-20 
Madam Speaker, I thank my most hon. colleague from Drummond for his question and commend him for all of his work. I will come back to what he said, but, as I said in my speech, there is also a part of the bill that will enable us to better document these cases of racism and to collect data. I spoke about it in my speech, but I thank my colleague for bringing me back to the subject. It is thanks to that data that we will be able to make changes. It takes facts and figures to get an overall picture of what is happening, and that is what the bill will enable us to do, so that we can avoid the type of situation that his friend has all too often experienced. We all have stories about times when it was more complicated to cross the border than usual. Having worked for an MP who had border crossings in his riding, I heard some pretty crazy things. This bill will enable us to document it all to prevent this sort of situation from happening. I hope that the CBSA will do some soul-searching so that it can build public trust.
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  • Nov/22/22 5:18:20 p.m.
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  • Re: Bill C-20 
Madam Speaker, when we talk about borders, a whole range of topics or themes comes to mind. That has often been problematic. There is the issue of vaccination, the whole COVID period, what the Americans wanted and what we did not want, Roxham Road, third countries, wait times, trust between the two governments and so on. In short, the border is typically a problem or a source of conflict between the United States and Canada. I would like to hear my colleague's thoughts on this. Why has the current government not succeeded in reducing border-related tensions over the past seven years?
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  • Nov/22/22 5:19:09 p.m.
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  • Re: Bill C-20 
Madam Speaker, I would say that this lack of interest by federal governments goes back much further than seven years. From 2007 to 2011, I was an assistant to a member of Parliament who had border crossings in his riding, and even back then, there was tension. It was palpable. As we saw during the pandemic, the government does not seem concerned about our border crossings and has failed to competently manage what happens there. It was clear that it did not pay enough attention to this issue. This is one of the criticisms that can be levelled at the government. We saw it during the pandemic, the borders were real—
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  • Nov/22/22 5:19:54 p.m.
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Order. We have to resume debate. The hon. member for Barrie—Springwater—Oro-Medonte.
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  • Nov/22/22 5:20:03 p.m.
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  • Re: Bill C-20 
Madam Speaker, I will be splitting my time with the member for South Surrey—White Rock this evening. It is an honour to rise in Parliament today to speak on behalf of the residents of Barrie—Springwater—Oro-Medonte. I am pleased that the government has finally brought up Bill C-20 for debate. The bill seeks to create the independent public complaints review commission to review complaints against RCMP and CBSA employees. This proposed commission aims to replace the current review body for the RCMP and create, for the first time, an independent review body and forum for complaints about the conduct of CBSA employees. The brave men and women who wear the RCMP and CBSA uniforms are tasked with protecting our borders, our national security and our safety. The immense responsibility that comes with this line of work requires oversight. The creation of a coherent, independent oversight body for the RCMP and the CBSA is certainly necessary. Hopefully, this is something that all Canadians can agree on. While Conservatives are supportive of the intent of this legislation, I cannot help but be concerned that the bill will suffer the same fate that previous iterations of it have in the past. Both Bill C-98 in the 42nd Parliament and Bill C-3 in the 43rd Parliament died on the Order Paper despite Conservatives supporting both bills in an efficient manner. This government claims that the creation of oversight bodies for all federal law enforcement agencies has been a priority since 2015. If that is the case, then why has this legislation, which would accomplish that goal, died on the Order Paper, not once, but twice. Another concern of mine with the bill is the apparent lack of consultation with stakeholders. When Bill C-98 was introduced in 2019, and when Bill C-3 was introduced in 2020, many stakeholders, especially the union that represents CBSA officers, spoke out about the fact that they were not consulted in the drafting stages of this legislation. Once again, we are hearing from indigenous communities that they were not consulted in the drafting process, and the government has made no assurances that there will be indigenous representation and leadership positions on the review commission. Before discussing the specific merits of the bill, I want to acknowledge and thank all the public safety professionals who work tirelessly to protect our national security and ensure the safety of all Canadians. My colleagues and I on the Standing Committee on Public Safety and National Security have heard repeatedly that our border agents are strained due to a lack of funding and resources, and that both the RCMP and CBSA face critical labour shortages. We saw evidence of that in the past year with travel delays affecting individuals across the country. Just recently, the union representing CBSA employees said that it needs between 1,000 and 3,000 new hires to process travellers entering the country efficiently. Another example of the impact of labour resource shortages at the CBSA comes from testimony that my colleagues and I heard at the Standing Committee on Public Safety and National Security. Mark Weber, the national president of the Customs and Immigration Union, told us that, as of 2019, only one-millionth of rail cargo was effectively being examined by the CBSA. According to him, due to this lack of capacity, there is almost a zero per cent chance that any illegal weapons that enter the country by rail will ever be found. With a 92% increase in gang-related homicides since 2015, it is clear that resources must be turned towards stopping the illegal guns that are smuggled across our border from the United States. Conservatives believe that to protect our borders and national security, the CBSA needs appropriate resources in both manpower and equipment for officers to do their job effectively. We must listen to the needs of our frontline public safety professionals and ensure they have all the resources they need to protect Canadians. I also want to draw attention to the mental health issue that our frontline public safety professionals are facing on a daily basis. A few weeks ago, I met with representatives from the Canadian Institute for Public Safety Research and Treatment, which does outstanding work to promote the mental health of public safety professionals, including CBSA and RCMP officers. They made it clear that the toll of the work these individuals do places an unprecedented strain on their mental health, and supporting their mental health is critically important. According to them, nearly half of public safety professionals experience symptoms consistent with one or more mental disorders, and one in 10 will attempt to die by suicide. Investments in the mental health of our public safety professionals and ensuring that the departments they work for are being properly resourced would be a welcomed step towards public confidence in our institutions. There are aspects of this legislation that my Conservative colleagues and I support fully. We believe that an independent review commission would improve oversight and help both CBSA and RCMP officers be more effective in their roles as stewards of public safety. In 2021, the Standing Committee for Public Safety and National Security, which colleagues past and present have done excellent work on, released a report entitled “Systemic Racism in Policing in Canada”. One of our recommendations from that study was to make drastic changes to the public complaints system for the RCMP. I am pleased to see that recommendation addressed in this bill. However, during the previously mentioned study, committee members heard repeatedly that the RCMP commissioner failed to respond to reports from the RCMP’s current Civilian Review and Complaints Commission and complaints themselves faced massive delays. Just recently, in 2021, a British Colombian civil liberties group sued RCMP Commissioner Brenda Lucki, arguing, as reported, that “the time it takes her to respond to public complaints is undermining police accountability.” Conservatives are committed to finding solutions to these accountability and oversight issues, which are clearly prevalent. The government must take steps to ensure that complaints are addressed expeditiously. As I mentioned previously, public safety professionals are often faced with psychological stress due to their working conditions. For example, CBSA employees must routinely search vehicles, persons and belongings to ensure the safety of our borders and prevent criminal activity such as drug smuggling and trafficking. These officers should have clear guidelines on what is expected of them, so they may feel confident carrying out the duties of their positions without fear of reprisal. While these changes appear to be promising, I would like to ensure that the commissions complaints process is fair and balanced. As I mentioned, this system should be efficient, but this system should also be cautious and thoughtful when dealing with complaints and when recommending disciplinary actions. Bill C-20 would require the public complaints and review commission to submit an annual report to the Minister of Public Safety, with a summary of all complaints and anonymized data about complainants. Bill C-20 also aims to raise public awareness about the complaint process through education and information campaigns. Easily available and clear information about the public complaints and review commission would ensure that complainants are not bogged down by endless bureaucracy when trying to put forth a complaint. I agree that these measures would ensure greater transparency and confidence in our law enforcement agencies. While I applaud the steps that the CBSA and RCMP have already taken to address and prevent discrimination, such as anti-racism and anti-bias training, some measures in this bill, such as the collection of disaggregated data, are a promising step towards addressing disproportionate outcomes in Canada’s law enforcement and criminal justice system. However, to reiterate, I am concerned about the government’s lack of consultation with indigenous communities while drafting this legislation. The government should always consult with stakeholders who will be affected by its legislation while it is being drafted rather than placing the onus on committees to do that work for them after it has been tabled. Finally, I would like to ensure that this review commission is free from political interference. Time and time again, RCMP Commissioner Brenda Lucki has been subject of political controversy and accused of political interference, most recently with the enactment of the Emergencies Act and the investigation of the Nova Scotia mass shooting. Conservatives see clearly that there is a pattern with the government’s tendency to interfere in RCMP investigations. We must ensure that we take steps to restrain the ministers’ authority over this commission and that it remains wholly independent. Canadians could not trust the government to stay away from court proceedings and RCMP investigations in the past. How do we know they will stay away from this commission? Our frontline public safety professionals do outstanding work and often put themselves in danger on the job. I want to thank them once again for keeping the public safe, day in and day out. Canadians are right to expect an oversight body for federal law enforcement agencies that is efficient, effective and rigorous. Conservatives are certainly supportive of this principle. My Conservative colleagues and I are cautiously optimistic about this legislation. I look forward to studying it in committee with my colleagues across all parties.
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