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House Hansard - 57

44th Parl. 1st Sess.
April 25, 2022 11:00AM
  • Apr/25/22 11:02:19 a.m.
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moved: That: (a) the House recognize that (i) COVID-19 has tragically exposed long-standing issues affecting long-term care facilities across the country and the frontline workers who care for residents, (ii) we need to make sure the conditions of work reflect the care standards our seniors deserve, (iii) while the management of long-term care facilities is under provincial and territorial jurisdiction, we share the goal of ensuring safer, better care for seniors; and (b) in the opinion of the House, the government should work with the provinces and territories to (i) improve the quality and availability of long-term care homes and beds, (ii) implement strict infection prevention and control measures, including through more provincial and territorial facility inspections for long-term care homes, (iii) develop a safe long-term care act collaboratively to ensure that seniors are guaranteed the care they deserve, no matter where they live. He said: Mr. Speaker, before I begin, as this is my first speech in this chamber in the 44th Parliament, I would like to take the opportunity to thank my constituents in Avalon for trusting me to be their voice once again here in this chamber. Without their support, I would not be able to stand here today and present this very important motion. It is my greatest honour and pleasure to serve them. I am thrilled and honoured to stand in the House today to introduce my first private member's motion since I was elected in 2015, Motion No. 47, which strives to help the government move forward on improving the state of long-term care in Canada. Long-term care is a topic that is near and dear to me as an MP from Newfoundland and Labrador. My province has one of the fastest-aging populations in the country. Our death rate is outnumbering our birth rate, and with every passing day, the demand for long-term care spaces grows at an alarming pace. Our seniors are the backbone of this country. They raised us, taught us and inspired all of us to be the people we are today. They worked hard and put in their service to their communities, and I believe it is on us, all of us, to ensure there is a dignified, respectful and safe space for them to live out their golden years. As parliamentarians, we have learned many important lessons from the COVID-19 pandemic. I would argue that one of the most alarming things we learned was the tragic state of some long-term care facilities in this country. The pandemic has underscored issues that far predate this pandemic, including staffing challenges, aging infrastructure and lack of adequate infection, prevention and control measures. Of course, our provincial and territorial partners have primary jurisdiction over long-term care in Canada. We respect them and the role they play in legislating rules and regulations for long-term care homes and nursing homes in Canada. However, the federal government still has a vital role to play. We just have to look at what our government did to support long-term care throughout the COVID-19 pandemic to see that at work. Our government deployed the Canadian Armed Forces and the Canadian Red Cross to long-term care facilities that faced severe COVID-19 outbreaks in the early days of the pandemic. About $740 million of the safe restart agreement funding was allocated to protect vulnerable populations and address the immediate needs in long-term care. We created the safe long-term care fund, a $1-billion fund that helps the provinces and territories protect people living and working in long-term care from COVID-19 and improve infection prevention and control. Of course, we did much more. We believe that we must work hand in hand with our provincial and territorial partners to ensure there is a minimum standard of care across the country in long-term care. We want to support the provinces and territories by identifying gaps in legislation, enforcing standards of care and ensuring there is a clear minimum standard of care that should be upheld across the country. In budget 2021, we announced a $3-billion investment in support of the provinces and territories to ensure that standards within long-term care facilities are applied and permanent changes are made to uphold those standards. The provinces and territories can use this funding to improve workplace conditions and training, strengthen enforcement and compliance, and much more. This is the type of collaboration that needs to continue, and I believe that by supporting Motion No. 47 and creating a federal long-term care act, we can work across jurisdictions to identify a standard of care and conditions that all facilities across our country should be expected to uphold. The commitment to a safe long-term care act came from my party's 2021 election platform and was reiterated through the recently announced agreement between the Liberal Party of Canada and the New Democratic Party: Delivering for Canadians Now. I would be remiss if I did not acknowledge the good work of the Standards Council of Canada, the Health Standards Organization and the Canadian Standards Association, which have conducted extensive consultations to develop two sets of national standards related to long-term care. They are the national long-term care services standard of Canada to focus on resident and family-centred care practices and the national standard of Canada for operation and infection prevention and control of long-term care homes. It is my understanding that the draft of these standards of care documents have been released for public review. I hope this important research and consultation will act as the framework for a federal long-term care act and will guide us in making systemic changes that will benefit residents in long-term care facilities and those who work there. I speak to seniors and their families almost every day, and they express serious concern about the future of our aging population. They are worried that long-term care spaces will not be available when they or their loved ones need one. They are concerned that with increased pressure and requirements, staff will start to burn out and homes will not be able to retain employees. They are concerned that long-term care facilities will not be properly equipped in the future to handle infectious diseases and keep their residents safe. I share these concerns, and I know that my colleagues in this chamber share these concerns as well. The future of long-term care in this country lies in the hands of legislators like us. If we are proactive and innovative, we can change the course and address the problems facing long-term care across the country. I believe this starts with Motion No. 47. I believe that by supporting my motion and agreeing as a House that we support the creation of a long-term care act, we are taking the first step in bettering the lives of seniors and workers in long-term care in Canada. I would like to thank all my colleagues for their support on this very important matter.
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  • Apr/25/22 11:09:12 a.m.
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Madam Speaker, I would like to thank the member for Avalon for bringing this motion forward. He talked about standards of care. There are provincial standards of care across Canada. The trouble is that none of those standards are being met in any province, and the problem is both funding and the model of delivering long-term care in Canada, which to a large extent is a for-profit model. I am wondering how his motion would help this. If we do not get the profit out of long-term care in Canada, how can we put strings on any funding we might provide to make sure these long-term care homes provide a dignified place to live for seniors?
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  • Apr/25/22 11:11:14 a.m.
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Madam Speaker, I agree with aging in place. I think that would be part of the standards that would come out of this. We would recognize what is missing in our communities to keep people in their own homes longer and keep them safe. There will come a point where, if we all live long enough, we will end up in long-term care, so we should be concerned with what the path to get there is going to be like and what it is going to be like afterward once we end up in one of those facilities. Both of my parents passed away in a long-term care facility, but they were well looked after in both instances by the two homes they ended up being in later in life. The way they were looked after was top-notch, but I know there were a lot of things missing. At that particular time, of course we did not have a pandemic to deal with, and I think it has highlighted so much wrong with the way things are done in Canada today. It is time now that we really take a serious look at this and get it right so we do not have the same things happen again in the future.
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  • Apr/25/22 11:34:10 a.m.
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Madam Speaker, I am very happy to rise here this morning to speak to Motion No. 47 on improvements to long-term care, put forward by the member for Avalon. This motion points out that the COVID pandemic has exposed long-standing issues affecting long-term care, and it asks the federal government to: ...work with the provinces and territories to (i) improve the quality and availability of long-term care homes and beds, (ii) implement strict infection prevention and control measures...(iii) develop a safe long-term care act...to ensure that seniors are guaranteed the care they deserve.... I am also happy to say that I will be supporting this motion. As a New Democrat, I am very proud to say that we have used our power in the current minority government to secure a commitment from the federal government in our confidence and supply agreement to bring in a safe long-term care act to ensure that seniors are guaranteed the care they deserve, no matter where they live. This long-overdue legislation must be implemented without delay, and I thank the member for Avalon for introducing this motion, which adds further impetus to this necessary action. I would first like to thank all the workers in long-term care across Canada. They have been at the front lines of the pandemic for the past two years and more. This is hard work. It is stressful work, and it is done by people who truly care for the people whom they care for. I want to make it completely clear that these workers are not the problem in the long-term care crisis. As the motion points out, COVID-19 has exposed a fragmented and under-resourced long-term care system across Canada, and this has been a problem for many years. I remember speaking here just over a year ago to an NDP motion that called for significant changes to make sure our seniors are cared for properly and with dignity. In that speech, I mentioned a couple of stories that illustrated how long-standing this problem is. I would like to briefly reiterate those points today. In 2013, nine years ago, I met with a family who had lost both their mother and their father to substandard care at a privately owned care home in Summerland, British Columbia. The province investigated the family's concerns and found that the staffing levels of the facility were far too low. Months later, the company that owned the facility, Retirement Concepts, reported that it was trying to hire more staff but was having trouble filling the new positions. As Mike Old of the Hospital Employees' Union said, Retirement Concepts is well known for paying low wages, and that has resulted in chronic understaffing at many of its facilities. Retirement Concepts operates 20 facilities in Canada, most of them in British Columbia. In 2016, Retirement Concepts was sold to Anbang Insurance Group of China for more than $1 billion. Since then, problems at Retirement Concepts homes seem only to have gotten worse. As of last year, the operation of its properties in Summerland, Courtenay, Nanaimo and Victoria had been taken over by the provincial health authority, all because care levels were inadequate due to understaffing. Retirement Concepts is not alone in its understaffing problems. I remember visiting another facility in Penticton in 2015, seven years ago, and talking to the staff about working conditions there. I was shocked to find out that some of the staff who had worked there for 20 years were making less money in 2015 than when they had started in 1995. No wonder they were tempted to leave whenever they could. A friend whose mother was in that facility recently told me that the staff was hard-working and attentive but completely overwhelmed. There was always a “now hiring” sign out front. Apparently, the home could not afford to pay workers as much as the local hospital, so it was constantly losing the most experienced staff whenever a job opened up at the hospital. Experts have been issuing dire warnings for years about this crisis, but successive federal governments, both Liberal and Conservative, have failed to act. Then the pandemic hit. Hundreds died needlessly in care homes during the pandemic, sometimes in horrific conditions. The armed forces had to be called in because staff was overwhelmed in many places. According to the Canadian Institute for Health Information, more than 840 outbreaks were reported in long-term care facilities and retirement homes during the initial wave of the COVID-19 pandemic. This accounted for 80% of all COVID deaths in Canada during that wave, representing the worst record among comparable countries and double the OECD average. We must never allow this to happen again. Federal leadership is urgently needed to protect vulnerable Canadians living in long-term care, both throughout the pandemic and in the years to come. In these debates, we have heard a lot of calls for national standards of care. Yes, we need those national standards, but the fact is that no provincial standards are being met now. The benchmark for quality long-term care is 4.1 hours of hands-on care per resident per day; no province or territory currently meets this standard of care. There is a lack of accountability for long-term care facility operators due to lax enforcement of standards and regulations. For example, a recent CBC investigation revealed that 85% of long-term care homes in Ontario have routinely violated health care standards for decades, with near total impunity. The problem is funding. Lack of funding results in short-staffed institutions and underpaid workers. Underpaid workers are forced to work two or three care homes at once, and we saw how that spread the virus during the early stages of the COVID pandemic. At the heart of the funding problem are the for-profit long-term care homes. Among care home residents, 80% have underlying medical issues that have meant they have had to move into those care homes. Long-term care is medical care, but it is not covered under our universal, not-for-profit health care system in Canada, and because long-term care lies outside the health care covered by the Canada Health Act, many care homes are run first and foremost for profit. This means Canadians often pay substantial out-of-pocket costs for long-term care, which can vary significantly depending on the region and whether it is a private or public facility. Service quality varies widely depending on ability to pay, and service quality can have a significant impact on the health of care home residents, especially during a pandemic. Residents and workers in for-profit centres have faced a higher risk of COVID-19 infection and death than those in non-profit and publicly operated homes. Decades of research have demonstrated that long-term care homes run on a for-profit basis tend to have lower staffing levels, more verified complaints and more transfers to hospitals, as well as higher rates of both ulcers and morbidity. On top of that, during the pandemic, many for-profit operators have been paying out millions in CEO bonuses and dividends while accepting public subsidies and neglecting the residents under their care. The NDP is proud to have used its power to secure a promise from the government to advance a safe long-term care act through the confidence and supply agreement, and I will add that this agreement also includes dental care and pharmacare, so that we can have a truly universal health care system in Canada. We must continue to work collaboratively with patients, caregivers and provincial and territorial governments to develop national standards for long-term care and other continuing care, which would include accountability mechanisms and data collection and be tied to sustainable, long-term funding. The standards are not enough by themselves. Successive Liberal and Conservative governments have failed to improve standards of long-term care, because they have embraced a profit-driven model for the sector. The NDP will work relentlessly to change that. Profit has no place in the care of our seniors, just as it has no place elsewhere in our primary health care system. Our seniors deserve to live in dignity and comfort, so in conclusion, I will be supporting this motion. I urge the government to live up to its promises and act quickly and boldly to fix the long-term care crisis in Canada.
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  • Apr/25/22 12:12:13 p.m.
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Madam Speaker, I am glad to see that we have woken government members and have excited them early on a Monday, but my goodness, I sincerely hope, genuinely, that the member, his constituents and all members and their constituents do not have to experience the hardships that exist in our health care system because of the government's inactions. Unfortunately, those who are dealing with the health care system today are dealing with the realities that my hon. friend is trying to spin. Our health care system is in crisis. We have a health care human resource crisis, and the government failed to address it in this budget.
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