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Decentralized Democracy

House Hansard - 65

44th Parl. 1st Sess.
May 5, 2022 10:00AM
  • May/5/22 3:04:19 p.m.
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Mr. Speaker, despite all that, the horrors of the out-of-service Service Canada office in Saskatoon continue. Margaret is 86 years old and the nicest lady you can find. She was struggling to get through on the phone, so she went to the Saskatoon office in person. The staff refused to meet with her for not having booked an online appointment. Our seniors, and indeed all Canadians, deserve better than this. Does the minister even have an ounce of compassion for Margaret and all the people being mistreated in Saskatoon because of the minister's lack of planning?
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  • May/5/22 3:04:58 p.m.
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Mr. Speaker, of course I have compassion for everyone across the country, because there is an unprecedented demand in accessing these services. I was in Saskatoon on Friday, in fact, and visited the Service Canada centre there. I spoke with the employees, who are working around the clock to address this unprecedented demand. They are working evenings, they are working weekends and they are doing everything they can to serve Canadians, but right now there are more Canadians than at any time ever before looking to renew their passports because they want to travel. We are going to do everything we can to serve them as best as possible.
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  • May/5/22 4:59:49 p.m.
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Order. I want to remind the hon. minister that there will be a time for questions and comments. Heckling is not acceptable in the House. The hon. member for Saskatoon West has two minutes to continue.
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  • May/5/22 5:05:34 p.m.
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I do not think that I have raised any concerns. I would ask the member to address his questions through the Chair and not directly to the member. The hon. member for Saskatoon West.
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