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Decentralized Democracy

House Hansard - 65

44th Parl. 1st Sess.
May 5, 2022 10:00AM
  • May/5/22 3:02:52 p.m.
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Mr. Speaker, the government's failure to plan has prevented Canadians from being able to access basic government services. People cannot get through by phone or in person to Service Canada. In fact, the delays in passport processing have effectively ground Service Canada locations all across the country to a halt. It has become so dire that some people are charging upwards of $15 an hour to stand in line for people desperate to get an in-person appointment. The Harper government introduced a 10-year passport. Has the Liberal government decided to introduce a 10-year wait-list?
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  • May/5/22 3:04:19 p.m.
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Mr. Speaker, despite all that, the horrors of the out-of-service Service Canada office in Saskatoon continue. Margaret is 86 years old and the nicest lady you can find. She was struggling to get through on the phone, so she went to the Saskatoon office in person. The staff refused to meet with her for not having booked an online appointment. Our seniors, and indeed all Canadians, deserve better than this. Does the minister even have an ounce of compassion for Margaret and all the people being mistreated in Saskatoon because of the minister's lack of planning?
99 words
  • Hear!
  • Rabble!
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