SoVote

Decentralized Democracy

House Hansard - 76

44th Parl. 1st Sess.
May 20, 2022 10:00AM
Context: House Hansard - 76 - May/20/22
Mr. Kelly McCauley (Edmonton West, CPC)
  • May/20/22 12:12:59 p.m.
  • Watch
Madam Speaker, the government was failing 81% of the time before the current surge. The Service Fees Act requires government to develop service standards for government services that charge fees, such as for passports. It also requires the government to refund such fees if such standards are not met, under the directive on charging and special financial authorities. The government has not been meeting its standard for passport application services, as we know, for well over 80% of people. Therefore, is the government refunding these Canadians, as is required under law?
91 words
  • Hear!
  • Rabble!
  • star_border