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House Hansard - 78

44th Parl. 1st Sess.
May 31, 2022 10:00AM
Context: House Hansard - 78 - May/31/22
Hon. Karina Gould (Minister of Families, Children and Social Development, Lib.)
  • May/31/22 2:50:52 p.m.
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Mr. Speaker, let me just clarify it for the member. When one reads the website, it is 10-day processing for in-person services at a specialized passport office, and 96% of applicants are getting their passports within less than 10 days when they go to a specialized passport office. The challenge is in the mail system. As I have explained to this House before, prepandemic 80% of applications happened in person. Now it is the reverse. We are working hard to address this issue, and we will continue to do everything we can to make this process as smooth as possible.
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