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House Hansard - 91

44th Parl. 1st Sess.
June 17, 2022 10:00AM
  • Jun/17/22 11:22:08 a.m.
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Madam Speaker, Canadians continue to have to pay Service Canada for expedited passports, despite the minister assuring this House that this would not be the case. Half the time, they are not even getting the enhanced service they are being forced to pay for. This directive first came out weeks ago, yet it is still not being implemented. If the minister’s department does not respect her enough to follow her directives, how does she ever expect to clear the backlog?
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  • Jun/17/22 11:23:22 a.m.
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Madam Speaker, Passport Canada’s narrow definition of “need” for expediting a passport is very troublesome. If people have an upcoming ticket to Disney World, they can get an expedited passport. If they are pleading to expedite their passport so they can fly to say goodbye to their dying parent or go to Europe to help their scared, elderly mother escape from Ukraine, that is not really an urgent need according to Passport Canada. If the minister cannot be competent, can she at least try to be compassionate?
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  • Jun/17/22 11:46:37 a.m.
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Madam Speaker, as I mentioned before, additional processing facilities have been opened and initial staff have been hired, but this is not unprecedented, just here in Canada. It is around the world. Wait times in countries like Australia, the U.K. and elsewhere are anywhere between nine and 11 weeks for expedited passports. Here, we are meeting the challenge for Canadians, both in the lines and in our application process, to make sure that those who have immediate travel needs are being addressed so they can get on their way.
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