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Decentralized Democracy

House Hansard - 92

44th Parl. 1st Sess.
June 20, 2022 11:00AM
  • Jun/20/22 2:51:29 p.m.
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Mr. Speaker, a couple in my riding recently returned from a trip to Greece. When they tried to register for the ArriveCAN app, they were sent the wrong verification code eight times. When they tried to contact the CBSA to fix the issue, the CBSA told them it did not offer support in relation to re-entering Canada. I hear stories like this from my constituents all the time. The ArriveCAN app is increasingly unnecessary and is hopelessly broken, so when will the government commit to ending the chaos at our borders and our airports?
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  • Jun/20/22 2:52:03 p.m.
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Mr. Speaker, as my colleague knows, the ArriveCAN app technology has helped to facilitate the measures we have taken at the border to protect the health and safety of Canadians throughout the pandemic. We continue to improve that technology by streamlining our processes and by making sure that Canadians have the smoothest experience at the border. I am pleased to report to my colleague and all members in this chamber that compliance with the ArriveCAN app is over 95% at the border. That is a signal that we have made progress. I am happy to work with my colleague on the individual case that was brought to his attention in his riding.
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