SoVote

Decentralized Democracy

House Hansard - 92

44th Parl. 1st Sess.
June 20, 2022 11:00AM
Context: House Hansard - 92 - Jun/20/22
Ms. Ya'ara Saks (Parliamentary Secretary to the Minister of Families, Children and Social Development, Lib.)
  • Jun/20/22 2:27:51 p.m.
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Mr. Speaker, as we are all aware, after two years of travel restrictions Canadians are travelling again and there is increased demand and volume for passports. That is why the focus of the minister and officials has been to make sure that Canadian do receive their passports. It is why we are triaging lines at every Service Canada location in urban and metropolitan areas. It is why we have increased our staff by over 600 to serve Canadians. It is also why we have added additional resources to our NP lines and other call-in lines to ensure that we reach Canadians and that they get the documents they need.
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Context: House Hansard - 92 - Jun/20/22
Mrs. Laila Goodridge (Fort McMurray—Cold Lake, CPC)
  • Jun/20/22 2:55:12 p.m.
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Mr. Speaker, Canadians are being told to go in person to a passport office if they have to travel within 45 days. Tia took time off work and made a five-hour drive to get to Service Canada’s passport office in Edmonton. She lined up at 4:30 in the morning with proof of imminent travel, but was triaged out of the line because she was not deemed urgent enough. In total, after 10 hours of driving, a hotel bill and time off work, she had no passport. Folks living in my riding and in rural areas across Canada cannot just whip into a passport office on a whim. When will the minister fix this passport chaos?
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