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Decentralized Democracy

House Hansard - 94

44th Parl. 1st Sess.
June 22, 2022 02:00PM
Context: House Hansard - 94 - Jun/22/22
Hon. Karina Gould (Minister of Families, Children and Social Development, Lib.)
  • Jun/22/22 2:34:28 p.m.
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Mr. Speaker, the situation in Montreal is unacceptable. That is why we are changing things up as of today. We will ensure that people who are travelling in the next 24 hours receive their passports on time. For people who are travelling in more than 48 hours, we have another strategy. Senior management is there to speak with those waiting in line, because what people are going through in Montreal is truly unacceptable. We will make sure they get served on time.
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Context: House Hansard - 94 - Jun/22/22
Hon. Karina Gould (Minister of Families, Children and Social Development, Lib.)
  • Jun/22/22 2:35:41 p.m.
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Mr. Speaker, the situation in Montreal is unacceptable and does not reflect what is happening in other places in the country. For the past four business days, more than 1,000 people have been waiting in line, and we do not want people to be forced to do that. That is why, starting a 7 a.m., senior management teams were there to talk with people and ensure that they were receiving the necessary information and that they had an appointment, which would enable them to come back at a specific time without having to wait in line. We know it is frustrating and we know that it is important. We will continue to respond to the situation.
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