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Decentralized Democracy

House Hansard - 197

44th Parl. 1st Sess.
May 15, 2023 11:00AM
  • May/15/23 5:36:05 p.m.
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  • Re: Bill S-5 
Madam Speaker, it sounds as though the member for Sherwood Park—Fort Saskatchewan is supporting the bill, which is good, because I know in 2017, the Conservatives wrote a dissenting report in which they expressed opposition to this idea of the right to a healthy environment. My question is around labelling. It seems like a big missed opportunities in this bill would be to have clauses requiring the labelling of products that contain toxic substances, including personal care products that contain substances with a risk of causing cancer, reproductive harm and other such harms. Does he agree that this is a missed opportunity in the bill we are debating?
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  • May/15/23 6:36:12 p.m.
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  • Re: Bill S-5 
Madam Speaker, I thank my colleague from Mission—Matsqui—Fraser Canyon for his speech; his points about Lytton are well taken. I think everyone's hearts continue to go out to the folks there, who need more action from the government. I noted their community broke yet another temperature record just the other day by 7°C, if I recall correctly. My colleague spoke about how this bill did not address the specific needs of our shared home province. Could he expand on what amendments or clauses he wishes were contained in this bill that would better address the needs of British Columbians when it comes to a healthy environment?
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  • May/15/23 6:55:10 p.m.
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  • Re: Bill C-47 
Madam Speaker, on April 25, I asked the Minister of Transport a question regarding air passenger rights, the response to which I found wholly lacking, and so I am glad I have a chance this evening to speak at greater length to this issue. As a quick recap, the Liberals brought in their first air passenger rights framework in 2019 promising that Canada's approach was going to be one of the strongest in the world, and yet what we have seen over successive travel seasons is anything but. We have seen thousands of passengers greatly inconvenienced, sleeping on airport floors, out thousands of dollars and having their much-awaited travel plans uprooted. Last September, the Liberals brought in further changes, again promising that this was going to make it one of the strongest in the world, and yet the complaints have piled up. Now there are over 40,000 air passenger complaints before the Canadian Transportation Agency, and we see the government going into its approach yet again and trying to finally fix what is clearly broken and not working. The European Union has had an effective approach in place for over decade, an approach that gets passengers the compensation they deserve. However, instead of copying that approach or following my private member's bill, which is based very closely on the European approach, this minister and this government have taken a circuitous, complex and bureaucratic tack in trying to finally put in place something that protects air passengers. I want to highlight some of the specific concerns, the first of which is the concern that I raised on April 25, which is that as part of the mediation process envisioned in Bill C-47, the budget implementation act, passengers who enter into mediation to resolve their complaints with the airlines would be forbidden from speaking about any matter that was covered as part of that mediation. This is a confidentiality clause that I do not believe any air passenger who has a grievance with an airline would want to commit to. Passengers deserve transparency, they deserve a process that is open and transparent, and so this confidentiality clause, which was the topic of my question on April 25, seems entirely misplaced in the legislation. There are other concerns too. There has been much said about a loophole in the current approach that allows airlines to deny passengers compensation for reasons within the airline's control but on what they deem to be required for safety. Now, the minister has stated very vehemently that the legislation before us would close that loophole, and yet we see the phrase “required for safety” repeated time and time again in the legislation we are debating. Much of the meat of this approach the minister has put off to regulations, which will not get debated in the House, and he has gone one step further. He has given the Canadian Transportation Agency the ability to establish guidelines that will set out the extent and manner in which the agency enforces the regulations, which are based on the legislation. We need accountability, and when we see an agency that is supposed to be at arm's length from this government given such great powers to determine the extent to which it upholds the spirit of the legislation, that is very concerning indeed. We need an approach that is transparent and has air passengers' backs. We are not seeing it in this legislation, and we certainly intend to bring forward amendments that will finally get air passengers their due.
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  • May/15/23 7:02:38 p.m.
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  • Re: Bill C-47 
Madam Speaker, I appreciate that the parliamentary secretary believes that this third approach at getting it right is going to finally work. However, we have some grave concerns. From a passenger perspective, this is a complex approach that they have to navigate. It is not two steps. First of all, passengers have to complain to the airline about the disruption that has impacted their lives. Then, when the airline gets back to them and denies them compensation, they have to enter this mediation process, and possibly go on to a third stage of obtaining an order. One of the things we are very concerned about is the fact that an order of these mediation processes is not considered to be a decision of the agency. Therefore, the passengers who file the complaint would not have the ability to pursue an appeal under the provisions of the Canada Transportation Act. We are very concerned that Bill C-47's air passenger rights actually reduce the ability of passengers to pursue the full compensation that they are due.
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