My question is for the Premier.

A year and a half ago, this government decided that it would no longer be sending mailed reminders to Ontarians when their driver’s licence, health card or licence plate was in need of renewal. The communication on this initiative has been abysmal. This out-of-touch decision means that many Ontarians with busy lives to lead are only discovering these important documents are expired when they arrive at an emergency room or have already been pulled over by the police, facing a $110 fine.

Why is it that this government can’t maintain a simple service we’ve had for decades or, at the very least, have a strategy to transition into a new program which makes the lives of Ontarians better?

Mr. Speaker, this government likes to talk about how it’s saving Ontarians money, but this is an example of how they’re costing good Ontarians money. A ticket for an expired licence plate is $110. One person said they may be eliminating one fee, but they’re certainly making up that difference in fines.

In February of this year, the police in Waterloo region, for instance, issued 47 tickets for expired licence plates in a six-hour period.

A parent who needs health care for their child is asked to pay $75 if their health card has expired.

These aren’t bad people; these are hard-working Ontarians; they’re people who need a reminder. Why is this government choosing to penalize them?