SoVote

Decentralized Democracy

Ontario Assembly

43rd Parl. 1st Sess.
March 2, 2023 09:00AM
  • Mar/2/23 11:30:00 a.m.

I’m pleased to have the question. We have spoken off-line, and I’m glad to answer the question publicly.

The Smart Serve program really is world-class, it keeps people safe, and we’ve been upgrading it over time. It’s a product that’s been provided to government but not run by government. We have engaged with them in terms of servicing, as you know—some of your colleagues have raised it as well—elderly people, who are less able to do the online, so we’re working with that. We’re having discussions about the translation, as you’ve raised before, and we’ll continue those discussions.

We are aware of the deadline, and thank you for bringing it forward.

Mr. Speaker, I just want to take the moment, the opportunity, to highlight one of the upgrades that we’ve done through Smart Serve, which is with regard to human trafficking, something very important to this government, to make sure that those on the front lines are educated in those areas as well. So it’s continuous improvement. Thank you for the question.

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