I would like to thank my colleague from Hastings–Lennox and Addington for the question, and all the great work he’s doing in his riding.

Speaker, first I would like to thank the amazing ServiceOntario staff across the province for their hard work, many of whom I’ve had the privilege to meet in person since taking over this role. I have seen first-hand the incredible work they are doing across the province, providing services to Ontarians as our front-line individuals. A big thank you to our team members, the ServiceOntario staff.

This government has been able to launch new options and improve our services for all Ontarians, both in person and online. I’m happy to inform the members in this House that Ontarians can now use an improved appointment booking system, available at many of ServiceOntario’s busiest—

Furthermore, those who wish are now able to identify accessibility needs ahead of their appointments as part of our mandate to ensure that our services are available and accessible to all Ontarians. And we are just getting started, with new services being added online regularly. Led by our Premier, we are building ServiceOntario for tomorrow.

As I always say, every transaction online is one less person in line. This means that Ontarians can now book multiple services in a single appointment or conveniently book a single—