As part of the delegations at the Association of Municipalities of Ontario meetings last week, I actually met with the Guelph-Wellington organization to talk very specifically about their paramedic service.

There is no doubt that our paramedics are doing exceptional work in community, which is why we have announced, as part of our investments, to expand the community paramedics program, because we see it as an opportunity for, first and foremost, making sure that people get the care they need in their own homes, when it is appropriate. Frankly, it also allows us to ensure that when those paramedics get those emergency calls and need the ambulances, they are available to ensure that they get to the emergency departments quickly and get that service.

The hugely successful 911 models of care: Patients are being diverted from emergency departments through these models and receive the care they need 17 times faster. The satisfaction rate is in the 90s. And 94% of the individuals who are served through these models of care are not, in fact, going to emergency.

These innovations are working. These opportunities to work with all partners, again, whether they’re in hospital, long-term care, in community or through our paramedics, are making our system smoother and better.

We have, of course, as a government, already added 400 additional physicians who are working in remote and northern communities and ensuring that they have the coverage they need.

We have launched a new provincial emergency department program. It’s a peer-to-peer program that provides additional on-demand, real-time support and coaching from experienced emergency physicians to aid in the management of patients presenting to rural emergency departments.

If the member opposite has an innovation or an idea that he would like to bring forward, I am happy to look at and review those.

Those expansions are exactly what we are looking for and we are funding through historic announcements that we’ve been making at AMO and across Ontario.

I was working as recently as yesterday with the federal, provincial and territorial ministers to make sure that what we do across Canada is helping everyone.

And we’re going to work with our federal government to make sure that we expedite the process for foreign-trained, professionally educated individuals to practise in the province of Ontario.

Back to the Premier: This issue is not unique to Guelph. In London, OPSEU 147 reports that 30% of paramedics are looking to leave the field as soon as possible. They face dangerous understaffing and ever-increasing hospital off-load delays, and they run out of ambulances every day.

Communities across Ontario are worried, terrified, about not having access to emergency medical services. ERs are flooded with patients. So why is this government taking resources away from our public hospitals?

It’s not just Guelph and London. Ottawa ambulances are spending hours tied up at hospitals instead of being on the road responding to calls. As a result, in the first seven months of this year alone, there have been 1,041 instances of level zero, where no ambulance has been available in the entire city of Ottawa. We are a city of one million people—one million people, zero ambulances available. This is a catastrophe waiting to happen.

Will the Premier address the crisis in our emergency rooms so that when someone in Ottawa calls 911, there is an ambulance available to respond?