SoVote

Decentralized Democracy

Ontario Assembly

43rd Parl. 1st Sess.
November 22, 2023 09:00AM
  • Nov/22/23 11:00:00 a.m.

The Ombudsman’s report has come up twice, actually. What the Ombudsman’s report actually said is that it was a perfect storm of events. There was an election; at the same time, there was antiquated technology. That rests on you guys supporting these guys, because nothing was done for years. A global pandemic combined with a significant backlog—we are working away at getting the backlog down. We are making sure that people are getting the services that they want.

What the NDP want, supported by the Liberals this time, is to go back in time. They’re not interested in modernization and moving things forward. I can tell you, though, for those that do need access to the system that don’t have computers, we have provisions in place for mobile units, for phone services, for all sorts of things.

We’re modernizing the system to meet the needs of everyday Ontarians, and I look forward to answering the second part in the supplementary.

But I can tell you this, though: 72 legal aid clinics across Ontario are providing excellent service to people who need it. That’s in addition to ACTO. That’s in addition to certificate lawyers across this province who, we have announced, are receiving 5% each year over three years for a total 15% increase. People are getting excellent service across Ontario. They’re getting the resources they need, they’re getting hearings at the independent tribunal and they’re getting their issues resolved.

I look forward to being able to answer more questions, if Marty McFly over there would like to send me more lob balls.

Interjections.

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