Hon. Leo Housakos: Honourable senators, my question is for the government leader, Senator Gold. Earlier this year Public Safety Minister, Marco Mendicino, stated that he would issue a clear directive to Canada Border Services Agency, or CBSA, that Canadians returning home would have the option to present in person to border agents, including any required documentation, in hard copy rather than being penalized for not using the ArriveCAN app.

Senator Gold, Canadians who are arriving by air are still being refused boarding by airlines unless they have used the app, and Canadians still face financial penalties if they arrive at land crossings without having used the app.

My question, Senator Gold, is simple: Why has this still not been communicated to CBSA agents?