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Decentralized Democracy

House Hansard - 66

44th Parl. 1st Sess.
May 6, 2022 10:00AM
Context: House Hansard - 66 - May/6/22
Ms. Ya'ara Saks (Parliamentary Secretary to the Minister of Families, Children and Social Development, Lib.)
  • May/6/22 11:23:56 a.m.
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Madam Speaker, we continue to work to open as many client counters as possible and passport offices. As I mentioned before, we have hired 500 new employees, and we continue to work with workload management and processing technology to increase efficiency in our processing call centres and our offices. We have extended hours both on weekdays and weekends, and we continue to provide as much service as physically possible to Canadians for the service they are entitled to.
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Context: House Hansard - 66 - May/6/22
Mrs. Dominique Vien (Bellechasse—Les Etchemins—Lévis, CPC)
  • May/6/22 11:24:29 a.m.
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Madam Speaker, the problems people are running into right now could have easily been foreseen. Telework works up to a certain point, but in the case of passport offices, employees need to be physically on site to provide proper service. We have all come back to work in person here on Parliament Hill. Why then are Service Canada employees not back at work on site?
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