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Decentralized Democracy

House Hansard - 324

44th Parl. 1st Sess.
June 4, 2024 10:00AM
Context: House Hansard - 324 - Jun/4/24
Mr. Sébastien Lemire (Abitibi—Témiscamingue, BQ)
  • Jun/4/24 6:43:00 p.m.
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Madam Speaker, I thank the minister for his interest in border services. However, it seems clear to me that the Canada Border Services Agency is experiencing a major governance problem. Therefore, in the context of today's debate, which is about implementing a new mechanism to address this governance problem, would it not have been a good idea to review the existing governance model and ensure that those responsible have the necessary skills to deal with the new complaint management mechanisms? We know that ArriveCAN was a disaster. The handling of stolen vehicles at the port of Montreal also raises many concerns. I would like to hear the minister's thoughts on the governance of the Canada Border Services Agency.
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Context: House Hansard - 324 - Jun/4/24
Hon. Dominic LeBlanc
  • Jun/4/24 6:43:42 p.m.
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Madam Speaker, our colleague from Abitibi—Témiscamingue raises an important issue, namely the internal governance of the Canada Border Services Agency. The CBSA has gone through some difficult times, what with the Auditor General's report and the internal reviews of ArriveCAN. I have a great deal of trust in the current president of the CBSA, Erin O'Gorman. I got to know her when she was a senior official at the Treasury Board. She has a lot of experience, specifically in matters of governance. My discussions with her and the executive vice-president of the CBSA reassured me tremendously about their commitment to improving the governance of that organization. The idea of having a civilian-run independent commission to address this and deal with complaints is an important addition to the discussion.
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