SoVote

Decentralized Democracy

Ontario Assembly

43rd Parl. 1st Sess.
November 1, 2023 09:00AM
  • Nov/1/23 11:40:00 a.m.

I have a petition entitled “Pass the Safe Night Out Act.

“To the Legislative Assembly of Ontario:

“Whereas we are experiencing a sexual violence epidemic, with Statistics Canada reporting in 2021 that sexual assault was at its highest level in 25 years and community support organizations reporting more crisis calls than ever;

“Whereas 65% of women report experiencing unwanted sexual advances while socializing in a bar or restaurant, and incidents of sexual assaults involving drugs and alcohol most often occur immediately after leaving a licensed establishment or event; and

“Whereas there is no legal requirement for the people who hold liquor licences and permits, sell and serve liquor, or provide security at licensed establishments and events to be trained in recognizing and safely intervening in sexual harassment and violence;

“Whereas servers in licensed establishments also face high risk of sexual violence and harassment from co-workers and patrons;

“Therefore we, the undersigned, petition the Legislative Assembly of Ontario to immediately pass the Ontario NDP’s Safe Night Out Act to make Ontario’s bars and nightclubs safer for patrons and staff by requiring training in sexual violence and harassment prevention, by strengthening protections for servers from workplace sexual violence, and by requiring every establishment to develop and post a policy on how sexual violence and harassment will be handled, including accessing local resources and supports.”

I fully support this petition, affix my signature and will send it to the table with page Paxten.

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It is a privilege to join the debate today on behalf of the people I represent in London West and to continue from the remarks that I had started the other day.

As I was saying, the people in London, in my community, are struggling like never before with the affordability crisis that has hit this province and this country. And just to give you a sense of how deeply that crisis is affecting Londoners, I want to share some statistics from the London Food Bank that were just released at the end of September. The food bank reported that in the first eight months of 2023, they saw a 43% increase in the number of families they helped each month. That is an increase over the previous year, 2022. It represented a 91% increase over the number of families they had helped in 2021. They also report that more first-timers, that is, people who have never used the food bank before, are getting monthly hampers.

The food bank is strained, Speaker, as Londoners are faced with the challenges of trying to make a paycheque last the week or last the month. That’s why consumer protection legislation and strengthened protections for consumers are so important, particularly for low-income consumers and vulnerable consumers who absolutely need to be able to rely on consumer protections when they purchase goods and services. While we are pleased to see some of the protections in this bill, and we will be supporting this bill, we believe there is much more that the government could and should be doing to provide those protections that consumers need.

I talked about the demands on the food bank, and certainly we have all heard about the price gouging that is taking place in this country. We have seen Loblaws and Sobeys and some of the giant food retailers reporting record profits—record profits—and massive wage increases for CEOs while consumers are hit with food prices for basic necessities that have skyrocketed since the pandemic. And so while this legislation includes new provisions to prevent price gouging, one of the concerns that the NDP has raised is that the price gouging provisions only apply to individual businesses; they wouldn’t apply across a sector. When you have a whole industry with inflated prices, the provisions of this bill won’t have an impact. It won’t help ensure that consumers aren’t hit with unfair price gouging when they go to the grocery store, and that is one of the biggest concerns that I think all of us hear from our constituents, the rising price of groceries.

The other concern is very much around enforcement. We all know that legislation on the books is only as good as the enforcement that is available to make sure that the protections are in place. This legislation improves consumer protection laws—certainly it’s an improvement over the previous act that had been in place since 2002—but it still leaves consumers having to go to court if they want to seek justice against companies that have treated them unfairly. And we know how expensive it is, how intimidating it can be to take a case to court, and so, therefore, there is a real concern that, when court is the only way to seek a resolution, that consumers won’t actually be able to get the redress they deserve.

That’s why, Speaker, one of the missed opportunities for this government was to include in this legislation the creation of an Ontario consumer watchdog. That position has been proposed in private member’s legislation from the official opposition, from my colleague the member for Humber River–Black Creek, and it would create an independent watchdog organization to oversee all consumer protection matters in Ontario. This would give another avenue for consumers who have a complaint about a good or service that they have purchased, and it would be much less barriers than having to pursue redress in the courts, much less costly and disadvantaging to the consumer.

As I said, it’s a missed opportunity that this government had before them to really create strong consumer protections by creating that consumer watchdog position, as had been proposed by the official opposition.

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I would like to ask a question of the member on the opposite side about the consumer watchdog position, which is the proposal that had been brought forward by the official opposition.

We know that it can be very difficult for consumers to exercise their consumer protection rights. Often, the only avenue is to pursue matters legally. That is not available to many consumers, and it is cost-prohibitive. So, a consumer watchdog position would be able to provide those protections that consumers deserve and need without having to pursue legal action.

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The issue with the price-gouging provisions of this bill is that they apply to companies. They don’t apply to sectors where similar suppliers are all charging the same inflated price. So if a constituent comes to me with concerns about price gouging, I would tell them to advocate to the government to put in place strengthened protections for consumers to prohibit unscrupulous price gouging by large companies across a sector, as we are currently seeing in the sale of food and groceries.

Unfortunately, this government voted against the private member’s bill that we had brought forward and also chose not to create that consumer watchdog position, despite the support for that position and the advocacy for that position from many consumer protection experts.

We have pointed out several places where the legislation could be improved. We’ve also raised a concern about a number of provisions being shifted to regulation, and so without being able to see those regulations, it is difficult to ascertain how exactly this legislation will impact consumers in this province.

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I want to thank my colleague the member for Spadina–Fort York for his remarks.

One of the issues that has been raised by the official opposition during the debate on this bill is the government’s decision to move many of the provisions of the Consumer Protection Act, 2002, to regulations and also expand with new regulations under this updated act. I wondered if the member has concerns about that shift from legislation to regulation and what that might mean for the effectiveness of this bill and the timelines for implementation of this bill.

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