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Decentralized Democracy

House Hansard - 326

44th Parl. 1st Sess.
June 6, 2024 10:00AM
Context: House Hansard - 326 - Jun/6/24
Mr. Tom Kmiec
  • Jun/6/24 6:45:04 p.m.
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Mr. Speaker, this bill will enable people to file complaints and report incidents that happen at the Canadian border. One of my constituents sent me an email a few months ago describing how he was mistreated. He and his wife were coming back from the United States and they felt they were treated inappropriately. In some cases, these incidents are so serious that it will be up to the commission to determine what really happened. In others, they involve service-related problems that can be resolved at a lower level by a director. I do not often see such serious cases. I think this is the first that I have seen in nine years, and it just happened in the last three or four months.
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