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Decentralized Democracy

House Hansard - 328

44th Parl. 1st Sess.
June 10, 2024 11:00AM
  • Jun/10/24 7:01:17 p.m.
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Madam Speaker, the Bloc Québécois requests a recorded division.
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  • Jun/10/24 7:01:22 p.m.
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Pursuant to Standing Order 45, the recorded division on the motion stands deferred until Tuesday, June 11, at the expiry of the time provided for Oral Questions.
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  • Jun/10/24 7:01:47 p.m.
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  • Re: Bill C-20 
moved that Bill C-20, An Act establishing the Public Complaints and Review Commission and amending certain Acts and statutory instruments, be read the third time and passed.
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  • Jun/10/24 7:02:16 p.m.
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  • Re: Bill C-20 
Madam Speaker, it is a pleasure to rise to speak to Bill C-20 this evening. This is a piece of legislation that the government thought was fairly straightforward. When we take a serious look at the essence of the bill, it would provide a sense of public confidence in our bureaucratic system. For many years, there was an independent commission for the Royal Canadian Mounted Police, where, if there were complaints or issues surrounding them, the public knew they had a way they could address a grievance of one form or another by going to the commission. I thought that it was fairly well established and that people had a basic understanding of the true value of having something of this nature. It has done well. If we look at the different agencies across Canada, particularly law enforcement agencies, we often hear about the importance of having some sort of checks in place to ensure a higher level of accountability. In Manitoba today, for example, there is a sense of independence in offices, where it is not necessarily the police checking on the police or holding the police accountable when there is a grievance, but it is an independent board. It is important that it be independent for the simple reason that there would be far more confidence in the person bringing forward the grievance or the complaint. That is really important to recognize. Whether it is for provincial jurisdictions or for the RCMP, this has been deemed by all aspects of society as absolutely essential. When we look at the Canada Border Services Agency and the fine work that border officers do, day in and day out, at the end of the day, there was no independent body at the same level as the RCMP. It makes sense. The government had a choice. We could have a stand-alone independent body for the RCMP and we could also have a stand-alone body for the Canada Border Services Agency, but it was determined that the best thing would be to bring the two agencies together. I should have started my comments by highlighting that, even though we are bringing forward this legislation, it is not a reflection on the fine work that the border agents or the RCMP members do. The vast majority of the work is done in an outstanding fashion. Countries around the world often look at what is happening in Canada, through these two agencies. Unlike in many other countries, these institutions are held in high esteem, particularly the RCMP. I have travelled to nations where the confidence level in their national policing agencies is nowhere near as high or as respected as it is in Canada because of issues such as alleged corruption, whether real or perceived. Periodically, I talk to individuals who came from another country, and they talk about the RCMP being the difference between Canada and some other nations. The RCMP, especially when one puts on that red uniform, is something that is highly respected. Historically, it might not necessarily have been a shining gold star. Yes, there have been many mistakes, but we have been able to overcome those mistakes, and in good part, still today, we look at ways we can compensate for those mistakes. A good example of that is the record with the RCMP and indigenous people of Canada. There has been a great deal of effort through truth and reconciliation, with all forms of gestures and actions, to deal with some of those issues. By doing that in a public way, it does what the board has actually been doing; it helps build confidence in the institution. I believe we should all strive to see that. Fast forward to today, where we have the legislation that recognizes the importance of having these independent agencies. Through this legislation, we would create the opportunity for the Canada Border Services Agency to be incorporated into a new entity both for the RCMP and for the CBSA. I thought this would have been universally well received by all members in the chamber. I was surprised at the degree to which members of the official opposition have resisted passing the legislation. I was not participating at the committee level, so I could not tell members how they performed at the committee level, but I was here during the report stage and the second reading stage. The lack of goodwill in recognizing the legislation was somewhat disappointing. When we actually got to the report stage, in fact, the Conservatives moved an amendment to it. It was what I would classify as a silly amendment; it was to delete the short title. When I look at the legislation, it suggested, in an amendment at the report stage, that this act may be cited as the public complaints and review commission act. That is the short title. When one looks at the short title, one questions the benefit of moving that amendment. The reality is that the only purpose of moving that amendment was to delay the passage of the legislation. That is the reason that they moved that amendment and the reason that we see some of the behaviour of Conservative members, in particular, dealing with second reading, whether it is Bill C-20 or other pieces of legislation. That is why we see many of the concurrence reports brought through. Time and time again, and Bill C-20 is an excellent example of this, the Conservatives are more determined to try to prevent legislation from passing. A lot of that legislation is solid, tangible legislation that would make a difference in the lives of Canadians. When I look at this piece of legislation, I look at the many benefits of it, and I fully expected that the legislation would have passed relatively quickly. I know that Conservatives are going to be following my comments this evening, so it will be interesting to to hear where their objections to the legislation actually are. Do they not feel that the principles of the legislation are something that could have warranted us passing the legislation sooner? That principle applies on a number of pieces of legislation, but I think that has a lot more to do with the politics inside the chamber than the actual substance of the legislation. That is a determination that has been made by the House leadership of the Conservative Party. I am glad we are at this point today because it would seem that there is a very good chance that the legislation is going to pass third reading, and for a very good reason. When we think about our border control, all one needs to do is to look at the number of people who travel back and forth to the United States or, for that matter, to any country in the world. I have an active interest in trying to help facilitate people coming to visit Canada. In the area I represent, every month, I write literally hundreds of letters. In some months, it is probably four hundred or five hundred letters, and in other months, it is probably closer to eight hundred letters, trying to get individuals to be able to come to Canada to visit, whether they are attending weddings, funerals, graduations or just visiting family members who may have immigrated from countries like Philippines, India, Pakistan, and many other countries. Every time someone comes in, they have to deal with border control officers. We are getting numbers that go into the millions. Our border control agency and its officers are dealing with literally millions of people coming into Canada every year. They have a lot of authority. I have had the opportunity to take tours of our detention centres, through customs, where people are going through without the appropriate papers, for example. Our officers actually have the ability to detain or to prevent someone from leaving the airport. That is a fairly serious responsibility. With that responsibility comes the need for accountability and transparency. It does not mean that we are saying that there is something wrong with the system because that is not the case. All in all, the system works exceptionally well. We are talking about tens of millions of people coming and going every year. If we look at the actual number of complaints we receive, it is but a small fraction of the overall number of people coming and going. However, that small fraction does warrant the need for us to be able put something in place so that if people have concerns, maybe it is the manner in which they were treated at a border or at an airport, wherever it might be, they have an opportunity to be able to express themselves. If I was going through the Canada-U.S. border, an agent could ultimately make a decision that items I have brought with me are going to be kept or that something is going to be applied to them, and I might not feel that it was appropriate. It could also be something that greatly offends someone, anything from a racial incident to a wide spectrum of other behaviours that one might see. At the end of the day, I would suggest that establishing a place that people can go to in order to express their grievance is absolutely critical. For those individuals who feel intimidated by it, as I said, it is not a reflection on the vast majority of the people who are performing this service. It really puts into place the opportunity, as I have said and as I have tried to amplify, that those agencies will in fact be better off because there will be a truly independent commission that actually deals with what is coming up. This legislation enables the commission to investigate complaints and take a look, for example, at levels of service, or even conduct a CBSA employee investigation where it is actually warranted. The commission does have the powers to review the activities of the CBSA. It would exclude things such as issues related to national security and other sensitive types of areas, but it has significant powers to look into, to review, to come up with recommendations and be able to take actions. At the end of the day, what we do know is that it has been very effective for the RCMP. I believe that it will be just as effective for Canada border control officers. Canadians must have confidence in our law enforcement agencies, and having an effective civilian review is central to implementing public confidence and trust. Let me just add to that. Bill C-20 would establish the PCRC, which would function as an independent review body for the RCMP and the CBSA. Through this review body, we will ensure that all Canadians can expect consistent, fair and equitable treatment. We will do that through strengthening the review body's independence and discretion, requiring annual reports from the RCMP and the CBSA on the implementation of PCRC's recommendations, which is a really important aspect, receiving those annual reports. Often we are able to make good, solid policy decisions based on the types of reports that we receive, collecting and publishing disaggregated race-based and demographic data to help assess and address systemic racism in law enforcement. All of that is part of our commitment to making Canada a safer place for anyone. There are a number of points dealing with the legislation. The one that I would highlight is that the government is proposing to invest well over $100 million over the next six years, and about $20 million per year ongoing, in order to support the actions that the legislation is taking. As I indicated, this is legislation that could have very easily passed a whole lot earlier. I am glad that we finally have it at a stage today where it would appear as if it will be passing. I do look forward to comments coming from, in particular, the Conservative Party, realizing, of course, that all the amendments and so forth have actually been dealt with. It is just a question of allowing it to ultimately come to a vote so that it can become law and add more value to building public confidence in two outstanding institutions.
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  • Jun/10/24 7:22:17 p.m.
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Madam Speaker, I was glad to hear that the hon. colleague mentioned the importance of addressing systemic racism within the proposed bill in particular, but I am concerned. Could he explain why his party did not support the NDP amendment to set up a service standard timeline for specified activities such as systemic racism? This is something that the National Council of Canadian Muslims specifically called for, along with many other organizations. I would like to hear his response to that.
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  • Jun/10/24 7:22:52 p.m.
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Madam Speaker, the legislation itself is a follow-up to a commitment that we actually made in the 2020 throne speech. Since then, we have continued to look at ways we can deal with the discrimination that takes place. I believe that the commission would actually be empowered through a complaint-driven process that would help by providing the type of information that would be essential as we move forward. We would get reports coming into government that would reflect what is actually taking place at our border controls and our RCMP. We will have to wait and see what kinds of policy directions might come out of those reports.
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  • Jun/10/24 7:23:52 p.m.
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Madam Speaker, it is always a pleasure to rise on behalf of the people from Kamloops—Thompson—Cariboo. Before I begin, I want to recognize someone who recently passed away in the riding, and that is a gentleman by the name of Anton Fras. My condolences go to his family, particularly his daughter, whom I know very well. May perpetual light shine upon him. My colleague just said that this was in the throne speech. I may have misheard him when he said “2020”. I think that is what he said, but really, he should have said “2015” because this was a 2015 electoral promise. However, here we are in 2024, and the Liberals are saying they are delivering on their promises. How can my colleague possibly say that when there was a prorogation and, simply put, a lack of putting this forward and a lack of a desire to get this done?
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  • Jun/10/24 7:24:45 p.m.
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Madam Speaker, this is the reason I provided some comment in regard to how the Conservative Party goes out of its way to prevent legislation from ultimately passing. The member heard correctly in regard to the throne speech. It was a throne speech. It was also in the mandate letter in 2021 for the minister, and we have been talking about it, but there is a finite amount of time for debates in the House of Commons. When I take a look at the sense of commitment, whether it was going through the pandemic with the numerous pieces of legislation or all the different budget bills, not to mention all the other important pieces of legislation that were brought through, including this one, there is a limited amount of time. The opposition knows that, and that is one of the reasons the opposition chooses to bring in concurrence report after concurrence report, tries to adjourn debate, cries if we want to sit too late and uses all sorts of tactics in order to prevent legislation from passing. Sadly, that does make it a bit more of a challenge. We might set the legislative agenda, but I do not underestimate the role the Conservatives play, in terms of that whole destructive force, in preventing legislation from passing. However, I am glad and grateful that it would appear as though we might be able to get it passed today.
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  • Jun/10/24 7:26:16 p.m.
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Madam Speaker, I am grateful for the opportunity to stand again to ask further about the parliamentary secretary's response to my question on having the commission take in some of those complaints, hearing them and learning from them. That may be all well and good, but would it not be better for the legislation to help address the issues before they happen and deal with them proactively so that we could prevent someone from coming to harm in the first place?
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  • Jun/10/24 7:26:50 p.m.
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Madam Speaker, as the member is likely aware, I was not necessarily sitting on the committee, and so I am not that familiar with the NDP amendment. However, I would be interested in hearing how that amendment was worded. I think that would go a long way in enabling me to provide more of a detailed comment. The point I was trying to amplify is the fact that we all are very much aware of the types of incidents that take place at our border controls, and I would even include the RCMP. We know there are serious issues there. The advantage of having this arm's-length, independent review, both of government and of the agencies it is holding to account, is to ensure that there is a venue for people who have had some sort of a violation against them in one way or another to be able to express their grievance to this truly independent commission or board. I think that is the true value of it, because they will also be presenting reports that will enable all members of Parliament to then better reflect on the types of issues that are taking place. Not only do we need to be aware of those issues, but we need to look at other forms of action that might be necessary in order to be able to deal with the very serious issue that the member is talking about.
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  • Jun/10/24 7:28:29 p.m.
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Mr. Speaker, before I begin my comments, I request unanimous consent to split my time with the member for Stormont—Dundas—South Glengarry.
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  • Jun/10/24 7:28:43 p.m.
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Is it agreed? Some hon. members: Agreed.
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Mr. Speaker, I am absolutely pleased to have the opportunity to rise today to speak to Bill C-20, an act establishing the public complaints and review commission and amending certain acts and statutory amendments. This legislation would rename the Civilian Review and Complaints Commission for the Royal Canadian Mounted Police to the public complaints and review commission. Under its name, the commission would be responsible for reviewing civilian complaints against the Canada Border Services Agency; codified timelines for the RCMP and CBSA responses to PCRC interim reports; reviews and recommendations; information sharing between the RCMP, CBSA and the PCRC; mandatory annual reporting by the RCMP and CBSA on actions taken in response to PCRC recommendations; mandatory reporting of disaggregated race-based data by the PCRC; public education; and a statutory framework to govern CBSA responses to serious incidents. On the surface, it may appear we are discussing the specifics of some new entity the government is creating to expand the bureaucracy. I would not blame anyone for assuming that, given it is often how the bloated Liberal government responds. However, the sentiment behind this bill is a good and responsible one. While Conservatives may still have some concerns with this bill, I believe our amendments made at committee did improve it. This legislation seeks to increase people's confidence in the justice system and hold to account those who ensure our safety and who secure our borders. Anyone put in a position of authority can either use it appropriately or inappropriately, including public servants entrusted with protecting Canadians. They are responsible for properly exercising their duties and must be held accountable for their actions. This includes employees at the Canada Border Services Agency, an agency entrusted with supporting national security, public safety priorities and dictating who and what enters or leaves our country. CBSA is the only public safety agency without an independent oversight body for public complaints. This has been deeply concerning for all those who cross our borders and interact with border officials, including CBSA employees themselves, which is why Bill C-20 seeks to correct this. Frankly, this piece of legislation is long overdue, as we have heard. The Liberal government introduced this bill in the 42nd Parliament as Bill C-98 and in the 43rd Parliament as Bill C-3. However, it was never given priority in Parliament by the Liberals. I would be remiss not to mention it was a promise in their 2015 platform. This speaks to either their disingenuousness or their incompetency when it comes to addressing important issues and following through on their commitments. It is also very telling of the NDP-Liberal government's priorities when it puts off initiatives that would protect Canadians in order to focus all its energy on finding new ways to spend taxpayers' money. While I will be voting for this legislation, I still have some concerns about it. The first is that Bill C-20, in its current form, does not reflect many of the recommendations offered to improve it. This bill was studied at committee to provide stakeholders with the opportunity to raise their concerns and flag various problems with it to members of Parliament and even make recommendations, not so that Liberal MPs could have an audience to watch them give the impression they cared. When indigenous chiefs and the National Police Federation, on behalf of the RCMP, suggested changes be made, Liberals voted against Conservative amendments that reflected the experts' recommendations. Another concern that remains unaddressed is the lack of independence. The current complaint process results with most complaints about the RCMP being referred to the RCMP. Given the Liberals' record, they clearly do not understand the need for independence, and so I will explain it for their sake. The reason the police cannot investigate the police is pretty much the same reason that a prime minister should not investigate himself or herself. An independent body is necessary to ensure professionalism and impartiality and build public trust. If the investigator has no vested interest in an investigation, their only allegiance is to the truth, thus ensuring Canadians can trust the process. The PCRC not only ought to, but needs to, be able to conduct its own investigations using its own investigators, which must be reflected in Bill C-20. Even if self-conducted investigations were always completely honest, there is still the problem of perception. If people are afraid to file complaints or believe that, in doing so, they do not have any hope of their complaints' being dealt with, the issues that should be raised will not be addressed. I cannot think of anyone who would file a complaint to the person whom the complaint is about, for obvious reasons. To build trust, investigations must not only be internally transparent, fair and independent, but they must also appear so externally. A fully independent commission is not only good for those filing complaints, but for all Canadians, including the RCMP themselves. The Liberal-NDP government's soft-on-crime policy has led to skyrocketing rates of violent crime and auto theft. Many Canadians, especially those in rural Canada and remote areas like my riding of Carlton Trail—Eagle Creek, look to the RCMP for protection of their persons and their property. The Liberal-NDP government's policies are creating chaos, making the RCMP's job more difficult. The RCMP is essential to keeping our country and its people safe and to maintaining law and order. To do this, RCMP officers need to be on the front lines, doing the important work that they were trained to do. The bureaucratic paperwork that comes with dealing with complaints is taking up our valued officers' time. The RCMP officers cannot protect Canadians if they are stuck behind a desk in a cubicle somewhere. Clearly, supporting a commission independent of the RCMP not only ensures fairness, but efficiency as well. The intent of this bill is to lighten the bureaucratic burden of the RCMP and ensure justice and transparency. However, the execution is not the best. It can be better, and that is where the heart of this debate lies. The Liberal-NDP coalition refuses to take constructive criticism. Conservatives embrace legislation that makes positive changes for the good of the country. We listened to stakeholders and worked with other parties when they put forward good suggestions. We introduced amendments. Obviously, we were not going to agree on everything, but our goal should be, and indeed it is our duty as parliamentarians, to ensure the safety and security of Canadians. These are all important issues and I am sure that the members of the costly coalition would say that they agree that the safety and security of Canadians is the most important. However, actions speak louder than words. By doing nothing for nine years after promising to put the bill in place in 2015, refusing to improve the bill by listening to stakeholders and addressing their concerns and now rushing this legislation through because of their own incompetence, the Liberals show how unserious they are and Canadians will not be fooled. Conservatives are committed to continuing to work on these important issues. The question truly is, are the Liberals committed? If they are, can they organize themselves enough to put aside their other pointless endeavours and fix their flawed legislation so that it can be passed, once and for all?
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  • Jun/10/24 7:38:21 p.m.
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Mr. Speaker, I appreciate my colleague's always well-spoken and well-thought-out comments on the legislation before us tonight. I echo the concerns that my colleague raised about the long and delayed process the Liberals have in managing a lot of the legislation they bring forward. It is their inability not only to get legislation through to make fundamental changes, many of which we have argued and thankfully some have been taken up, but more, I would like my colleague to perhaps elaborate a bit on the frustration we constantly have that when a piece of legislation is passed in the House and in the Senate, it is the actual implementation of it in a timely manner. There is strong support across the country and here in the House for this commission to proceed, but if it is like other commissions, like other promises made in the past by the Liberals and NDP in legislation, it often costs a lot of money, takes a lot of time and produces more frustration than results. Could my colleague elaborate as to whether she shares that same concern post this legislation passing and not just in the process of seeing it through right now?
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  • Jun/10/24 7:39:29 p.m.
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Mr. Speaker, absolutely, I agree with the member. We have spent many years in this place under the Liberal government, watching the Liberals' inability to manage their own legislative agenda and then taking far too long to implement what has been passed into law. I would absolutely agree with the member's comments. I would have to say that the only people to blame for this bill not being passed already are the Liberals themselves.
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  • Jun/10/24 7:40:13 p.m.
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Mr. Speaker, I find it truly amazing that the member would say that, given the fact that the Conservatives moved an amendment at report stage to delete the short title. Who are they really trying to kid? Do they think Canadians are that stupid? At the end of the day, this bill could pass if the Conservatives would stop playing their games. That is all that has to happen. The Conservatives just have to allow the legislation to pass, and stop playing games. Then the Conservatives have the tenacity to say, “Well, it is the government that is not passing the legislation” or that we are dragging the legislation. No. Duh. It is the Conservative Party not understanding or trying to fool Canadians. Why does the Conservative Party want to try to trick Canadians into believing that it is the Liberals, when in fact it is the incompetent Conservatives across the way?
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  • Jun/10/24 7:41:10 p.m.
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Mr. Speaker, on the contrary, I absolutely know that Canadians are not fooled by the Liberal government, its incompetence, unseriousness and its inability to manage its own legislative agenda. As for putting forward amendments in regard to a short title, all parties in this House have put forward amendments to change a short title. That member knows it, should just come clean with Canadians, and stop pretending that this has anything to do with more than just the Liberals' own incompetence.
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  • Jun/10/24 7:41:50 p.m.
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Mr. Speaker, it always a pleasure to rise on behalf of the people from Kamloops—Thompson—Cariboo. One thing I want to highlight is that the Liberal government is just not working for Canadians these days. Not only are the Liberals not working for Canadians, they are just not getting things done. This bill was put forward in 2015, and it did not pass. The Liberals prorogued in the 43rd Parliament. Here we are now, and they think, “Oh, we've got some time to kill, so let's just do this.” This is during a week when foreign interference is at an all-time high and the Liberals just do not seem to care about naming names of people in this House who are working with foreign governments. This is at a time when people are paying double the rent, and the Liberals will pontificate that Canadians have never had it so good. What message does this send to Canadians, with this bill passing and the other things I mentioned?
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  • Jun/10/24 7:42:54 p.m.
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Mr. Speaker, I thank my colleague for his observations and for the fact that he has been shepherding this bill through the House most recently. The member opposite spoke about the importance of checks and balances, and of having this independent body in place. However, he then went on to say that they even understood the need. Quite frankly, I find that rich, knowing how long it took them to actually get it done.
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  • Jun/10/24 7:43:33 p.m.
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  • Re: Bill C-20 
Mr. Speaker, it is an honour to rise on behalf of the people of Stormont—Dundas—South Glengarry and eastern Ontario and to have the opportunity tonight to talk on the bill before us, Bill C-20, the public complaints and review commission act, and actually localize it a little bit. It is an important piece of legislation for our part of eastern Ontario, and I am proud to not only to represent the great people of the city of Cornwall and most of the united counties of SD&G, but also the people of Akwesasne. I would be remiss, as I begin my comments here tonight, if I did not acknowledge the leadership of the retiring and outgoing grand chief of the Mohawk Council of Akwesasne, Abram Benedict, who has been, for many years, a great leader and a great partner to work with. In my role before as a warden of the united counties, as a mayor in our community and most recently as member of Parliament, Grand Chief Abram has become a friend, and I had seen him recently on the weekend at community events. He has been such a positive advocate for the people of Akwesasne and the unique challenges they face. The geography of Akwesasne alone is enough of a challenge for him and council and their staff, team and residents to navigate on a day-to-day basis, which is why Bill C-20 is very important to the riding of Stormont—Dundas—South Glengarry. The bill would create a commission that would do independent reviews of civilian complaints of the RCMP to a certain jurisdiction and also CBSA on the interactions that Canadian residents may have with CBSA on the front lines or otherwise. We have a port of entry in the city of Cornwall that goes through Cornwall Island and Akwesasne into northern New York. The community of Akwesasne is unique geographically, as I mentioned, because the community straddles both Canada and the United States, which creates a very interesting logistical challenge on many fronts. If that was not unique enough, the geography also stands unique east and west by encompassing both Ontario and Quebec. So, on provincial jurisdiction, there are often a lot of complexities about working with the respective provincial governments, and having an international border between two countries certainly makes things strained at our port of entry. The strain, frankly, around the CBSA port of entry has been well documented and known for years. As I mentioned, the grand chief has always been a great advocate for the residents and council in Akwesasne, and on Bill C-20, he has been no different. He spoke in previous Parliaments. Actually, this started two Parliaments ago when then Minister Ralph Goodale tabled similar legislation, and it was tried again in the last Parliament. Again, I will say that it is the inability of the Liberals to manage their legislative calendar and see legislation through that, here we are again, in the final days of our sitting before rising for the summer, the bill is up for debate again and then has to go through. However, the grand chief spoke at the public safety committee last year and provided the context of why this new and needed commission is going to be important and much supported by council and the community in Akwesasne, and not just them but the City of Cornwall, partners and neighbours of the port of entry as well. Here is the thing that is interesting about the port of entry in our part of eastern Ontario. It is the 10th busiest in all of Canada, but 70% of the traffic is actually residents of Akwesasne going back and forth between Cornwall Island and the city of the Cornwall more often that not. That equates to about 1.4 million trips through Canadian customs by Mohawks travelling in Akwesasne, or more than 100 trips per member per year. Sadly, that puts quite a strain and tension in the community when there is somebody, a Canadian citizen, residing in Cornwall Island looking to take their kids to school, go to a medical appointment, go out for dinner or go shopping and having to go through customs each time they leave Cornwall Island to go to Cornwall and vice versa. This has created a lot of tension and frustration over the years, and rightfully so. If the port of entry and CBSA is not enough of an issue, there is the location of the tolls. I have been on record before, and will continue to be on record, to say that, itself, is another barrier when it comes to Akwesasne and our neighbouring communities being able to partner more on economic development, travel and tourism. I spoke to local residents in Akwesasne who worked very hard over the course of the last couple of years to fundraise and build a beautiful skate park on Cornwall Island. They raised money through a variety of ways. The construction of the project and the ribbon cutting were, rightfully, well documented on social and local media, and were a source of pride in our region. What continues to be frustrating is this: It is one of the best skate parks for young people to experience, but there is a barrier that continues to be in place. If someone living in Ottawa wants to go down to check out the skate park for the afternoon with their children, they have to bring their passports, go through CBSA and pay a toll just to go to Cornwall Island. Therefore, the commission is necessary. My colleague from Carlton Trail—Eagle Creek said it very well: Police investigating police, complaints against complaints within, is the equivalent of the Prime Minister's investigating the Prime Minister. People would look at that and say it is not a proper recourse nor an appropriate one. It is the same thing we have seen with the RCMP and the CBSA. We need to require what we have done in that regard. We need the commission in place, and it is time for the Liberals to finally move forward. I want to take the opportunity to lay out some of the further concerns that were raised by the grand chief in his testimony at the public safety committee. The assurances have yet to be provided from a technical side of things when it comes to the legislation. The community does support Bill C-20, but there need to be assurances from the Liberal government on the implementation, and that is going to be key for the commission to be a success. The first is that it has to be set up in a timely manner. There needs to be specific training when it comes to our area, our port of entry, and the uniqueness that we face, as I have outlined in this speech tonight. However, at the same time, we need to make sure that when a citizen, a civilian, wants to bring a complaint forward to the commission, it would be easily done. The grand chief raises the example of ArriveCAN. Many elders in Akwesasne do not have a smart phone. They did not have the ArriveCAN app. That in itself presented a lot of challenges in navigating during the COVID world of going back and forth between the port of entry, Akwesasne, Cornwall Island and the city of Cornwall. However, it needs to be the same way with the commission; the government needs to realize this and commit to a simplified process for an individual to make a complaint. It could be done by paper, by phone or through another means such that regardless of one's age or access to technology and ability to use it, one would have the right to file a complaint in a simple manner, in order to be heard. The other part that would be key is making sure the process, from an HR perspective and an operations perspective, would ensure, first, that the civilians and citizens who do initiate a complaint are heard in a timely manner, and, second, that there is a clear resolution and outcome to the complaint they file. If the legislation comes to fruition, I believe, based on the set-up of our port of entry, that sadly we are going to see a significant number of the complaints come from the Cornwall-Akwesasne area. We need to have full commitment from the government, not only on the legislation itself but also on what I call the regulations and operations around it. Canadians deserve to know that there would be a fair and simple process through which they could file a complaint. All Canadians need to be assured that their voices and complaints would be heard, responded to and dealt with in a timely manner. My role as a member of Parliament for our community is to make sure that does happen. I look forward to questions and comments from my colleagues, and I appreciate the time to add my voice and thoughts on the issue.
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